Experienced Landscape Maintenance Team Lead

Position Title: Landscape Maintenance Team Lead Reports to: Maintenance DivisionManager (MDM), Trainer and Support Manager (TSM), General Manager (GM), Your Values and Ethics For the Love of Plants Has your soul been crushed when you've been told to hedge trim every plant in a garden into a ball, simply because no one has the knowledge to manage it correctly? Tired of knowing those Hydrangea macrophyllas never bloom because their flower buds keep getting pruned off at fall cleanup? Do you want to know how to make Salvias bloom three times a year and expand your horticultural knowledge and impress your clients? For the Love of Clients Looking for a job that lets you impress your clients by actively making their gardens better every time you visit? Are you eager to grow relationships and build trust with your clients, and feel empowered to make recommendations because you have the passion and knowledge to do that? Do you crave the satisfaction of making your client smile, because you took ownership of their gardens and treated them as if they were your own? For the Love of Team Do you want to guide your team to be better gardeners? Do you want to take the time to support their journey with the training, teamwork and support you offer and model? Do you want to celebrate your successes with a leadership team that will celebrate with you, and feel safe to share the difficult experiences with the same team that will empathize and support you? For the Love of Career Do you want to be appreciated for your dedication to excellent work? Do you want to grow and evolve with your employer, enjoying the security of long term career options? Do you want to share ideas that will allow you to be better, and allow your team and company to be better? Do the Right Thing . Do you want to right your mistakes? Do you want to work somewhere that encourages you to prioritize honesty, empathy, and professionalism? For the Love of Money Let's be upfront; the Okanagan is expensive and compensation matters. So; wait for it do you wish you made enough money to support yourself? Do you want a real opportunity to earn meaningful bonuses based on achievable targets? Do you wish you had benefits and allowances? If all these things are true for you, Mountain Home Services wants skilled, passionate, career orientated Team Leads to apply to our Landscape Maintenance Division. If you bring your knowledge and experience, we will create the space for you to thrive, grow, and be part of our team Great pitch you may say, but what am I really applying for? The role of Team Lead is an exciting opportunity to share your passion and knowledge of horticulture with your team through continual training while guiding your crew to maintain landscapes to our high standards and our clients high expectations. You will enjoy working to build strong connections with your clients and their gardens to grow long term relationships that accomplish pride and satisfaction in the work you and your team provides in this full time position. We believe great work is built on the foundation of strong company culture, training and support, and we actively work to foster this culture while growing with our teams. Being a diverse, year round company, full-time annual employment is an opportunity that we are happy to offer. Job Description: Maintain gardens with your team to our high standard of care. Work with, supervise, train, and manage a crew of 3 gardeners. Demonstrate a high level of attention to detail by maintaining extremely tidy gardens with your team. Impart your knowledge and passion to your team; always sharing knowledge and experience to develop better gardeners. Utilize technology and software to document work and manage your team. Prepare your truck and trailer with needed supplies for the day. Safely transport your crew and equipment on your daily run, and advocate for safety at all times. Be able to accurately identify common Zone 5 plants, and understand and execute appropriate seasonal care of those plants. Appreciate that this career demands a sustained physical workload 8 hours a day, 5 days a week. This is an outdoor position and we work through the elements. Demonstrate proficiency in delegating tasks to accomplish the work in the time allowed. Ensure you and your team maintains and safely operates company equipment and tools, and uses appropriate PPE at all times. Model work ethic and attendance for your team, so you can foster that expectation from them. Careful attention to the specific requests/desires of your clients, ensuring these requests are fulfilled. Communicate regularly and professionally with all people you interact with. What You Bring to the Position: Your Detail Mindset: We provide a premium landscape service. Our clients enjoy the high level of attention we bring to site. You will see and action all the small details that set us apart from other companies. Your commitment to growing with the company: Your ideas to make the company better and your team stronger will create opportunities for new services and exciting new ways to deliver the customer experience that ensures a long and stimulating career with MHS. Experience in the industry: Your knowledge and experience in Landscape Maintenance will mean your team will be ready to learn from excellence in the field. Your professional and open communication: Your eagerness to communicate openly with your team, clients, and managers will help resolve issues and celebrate successes as they happen. An insistence on doing the right thing: If something is wrong, you will work with your team, clients and managers to make it right. MHS is uncompromising on this. Roll with the punches: Let's be honest, it doesn't always go according to plan. When it doesn't, take a deep breath, manage your emotions and use your resources. Your leadership team has your back, and we'll find the solutions together. What MHS Brings to your Career: Dedicated training: We have a Trainer who coaches and works with our teams on site. There is always a resource available to you. Year round employment opportunities: For those wanting work all year, transitioning to our Snow Division in winter is an option. Growth and Development: MHS wants to support your continued growth. We will pay for professional upgrades, courses, and certifications that enhance your skill sets and ultimately add value to our clients and the company. Leadership: We have a passionate team of owners, administrators and managers to ensure the systems you need to do your job well are supporting you in the background. Job Security: Our diverse services and strong business model provides stability and security. Integrity: We are committed to always doing the right thing. You might be tired at the end of day, but you'll sleep well knowing the work you did was honest and your team supported you in creating an experience for your client you will be proud of. Job Requirements: Minimum 2 years experience in landscape maintenance. Inexperienced candidates will not be considered for this position. Have knowledge of how to safely run all tools used to provide our landscaping services. Experience driving a truck & trailer, and provide MHS a Drivers Abstract. A criminal record check may be required. Proficient with all company software after training. So apply already We're looking forward to the journey ahead Job Type: Full-time Pay: $24.00-$29.00 per hour Additional pay: Overtime pay Benefits: Casual dress Company events Dental care Extended health care On-site parking Paid time off Vision care Flexible language requirement: French not required Schedule: 8 hour shift Monday to Friday No weekends Overtime Ability to commute/relocate: Kelowna, BC: reliably commute or plan to relocate before starting work (required) Experience: direct team lead: 2 years (required) previous plant knowledge up to zone 6A: 2 years (required) Licence/Certification: Driving Licence (required) Work Location: In person