Customer Support/ Assistant
4 weeks ago
As Business Advisory Services Representative you’ll build a trust-based relationship with our business clients. You’ll have a positive impact on clients with your ability to identify business opportunities and your customer service experience.
Support our business clients with their banking transactions and credit/banking needs and help them use our digital solutions
Analyze and understand business client needs in order to provide advice on the best solution and/or digital products
Follow compliance and fraud prevention rules in effect.
Our Client Contact centre is open Monday to Friday from 7:00 a.m. You’ll work with your manger and a dynamic team of 90 employees in the Commercial sector of our Customer Experience Centre
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
Your onboarding will involve on-the-job training that will help you understand and experience the call centre environment and get to know your colleagues. Trainers, colleagues, and your manager will support you to help you reach your full potential.
High school diploma
Customer service experience
Bilingualism spoken and written (English/French) is essential because you’ll regularly do business with clients across Canada
Experience and knowledge of call centre environments
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Flexible group insurance
* Generous pension plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.
-
Internal Customer Support Agent, It
4 days ago
Montréal, QC, Canada American Iron and Metal Full time**Company Description** American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued to prosper for the last eight decades thanks to the dedication of our employees and the ongoing trust and support of our customers. Become part of...
-
Customer Support Specialist
7 days ago
Montréal, Canada CallTower, Inc. Full time**Job Purpose** As a Customer Support Specialist at Inoria, a CallTower company, you will play a pivotal role in delivering professional, customer-driven technical support services while adhering to established service levels. You will be the primary point of contact for customers, addressing their inquiries and resolving issues with expertise and...
-
Customer Support Supervisor
2 weeks ago
Montréal, Canada Tesla Full time**What to Expect** The Customer Support leadership team is comprised of Supervisors from both Tesla Support and Roadside Support. In this role, you will be responsible for delivering an exceptional and seamless contact experience to our customers by; developing team members, managing day-to-day operations, and preparing our Customer Support team to meet the...
-
Bilingual Customer Support Representative
2 weeks ago
Montréal, QC, Canada goeasy Full timeIf you are looking to join one of Canada’s fastest-growing companies, goeasy is the place for you! **Certified as a Great Place to Work®,** recognized as **Canada’s Most Admired Corporate Cultures**, the **GTA's Top 100 Employers**, one of **Canada’s Top 50 Fintech’s** and **North America’s Most Engaged Workplaces** - we want the best and...
-
Specialist, Customer Support
2 weeks ago
Montréal, Canada Equisoft Full time**Specialist, Customer Support** Equisoft, a leading global provider of digital business solutions for the insurance and wealth industries, is actively seeking new talent! Reporting to the Director, Customer Experience, the Customer Support Specialist's mandate is to act as a resource person for complex customer issues. He or she ensures the continuous...
-
Customer Service Assistant
5 days ago
Montréal, QC, Canada Restaurant ICHI GO ICHI E Full time**Job Overview** **Duties**: - Utilize phone etiquette to handle incoming calls professionally - Perform data entry to update customer records accurately - Analyze customer needs and recommend products or services - Upsell products to increase revenue - Assist with sales inquiries and process orders **Requirements**: - Fluency in English and Spanish is...
-
Customer Support Specialist
2 weeks ago
Montréal, Canada Cloverdale Paint Inc Full time_Cloverdale Paint is the largest family owned and operated paint company in North America. With over 70 Company stores and 120 Authorized Dealers across Canada, Cloverdale Paint has had a special relationship with its customers ever since the company was founded in 1933._ The Order Desk is primarily responsible for processing order requests from internal...
-
Customer Support Specialist
2 weeks ago
Montréal, Canada Vertafore Full timeOur fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better. Whether you’re interested in engineering or development, marketing or sales, or something else - if this sounds like you, then we’d love to hear from you! We are headquartered in Denver, Colorado, with...
-
Customer Support Advocate
4 days ago
Montréal, Canada Softchoice Full timeWe are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we...
-
Customer Support
4 days ago
Montréal, Canada Humanify Full timeHumanify, agence de conseil en recrutement, est fière daccompagner son client, spécialiste dans la fabrication de structure LED, dans le recrutement dun(e) **Customer Support / Technicien(ne) support client** English Follows: **Notre entreprise offre aux producteurs en serre la solution de luminaires horticoles DEL la plus performante et unique sur le...