Hybrid Business Development Representative
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Excel as a Business Development Representative at CV Labs in Toronto, focusing on client advocacy and consultation management. This hybrid role requires a mix of speed, warmth, and organizational excellence. In this pivotal position at CV Labs, you will contribute to a groundbreaking attorney-client model. Your role centers on scheduling and managing consultations while aiding lawyers to focus on delivering high-quality legal service. Effective communication and meticulous organization are crucial to ensure that clients feel supported. Key Responsibilities:
- Initiate prompt outreach for consultation booking
- Take ownership of follow-up communications
- Address and rectify client cancellations and no-shows
- Create and provide routine correspondence for attorneys
- Improve client interactions through excellent service
- Excellent verbal and written communication skills
- Ability to engage clients warmly and effectively
- Strong organizational skills for high-volume tasks
- Demonstrated urgency in follow-up
- Familiarity with CRM platforms and technology