Service Manager

4 weeks ago

Fort McMurray AB, Canada Wajax Limited Full time

The Opportunity

Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company's parts, service and warranty programs.

The Role

  • Responsible for day-to-day support of the business of Service & Sales for Equipment & Power Systems
  • Execute initiatives that contribute to long-term operational excellence and maximize efficiencies including service, warranty programs and parts operations at the branch
  • Identify issues and work with branch co-workers to resolve them in a timely manner
  • Provide training and support for all Service technicians and supervisors
  • Manage branch personnel performance, safety, training and customer service
  • Work with customers, suppliers and co-workers to fulfill service orders and inquiries with service and cost expectations
  • Manage work flow, scheduling and monitoring of work order status

The Candidate

  • Education: Journeyman Heavy Equipment Technician, Millwright, or similar certification an asset.
  • Work Experience: 5 years min related experience in a management in service of rotating equipment, parts, supply chain or product support operations.
  • Knowledge: Experience working with budgets, analyzing budgets and developing targets.
  • Proficiency: Microsoft Office, including Outlook, Excel, Word and PowerPoint
  • Strong communication skills, oral and written with the ability to communicate persuasively; provides necessary information to direct reports to enable them to do their work efficiently.

**This role will report to the Director of Mining and will oversee Shop & Field technicians.

The Company

Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.

Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional "perks."

Highlights include:

  • Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
  • Wajax led e-learning, and product training through industry leading manufacturers.
  • Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
  • Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
  • Company matched pension plan
  • Award-Winning Health and Wellness Program.

By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.

As a condition of employment, final candidates will be subject to pre-screening.

\\ Together we get more done.

  • Service Manager

    3 weeks ago

    Fort McMurray, Canada Fountain Tire Full time

    Overview: **Fountain Tire Fort McMurray Gregoire** **(242 Gregoire Dr) **is searching for a friendly and knowledgeable **Service Manager** to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction. **What We Offer**: - Competitive market wages - Regular day shifts -...

  • Service Manager

    2 days ago

    Fort McMurray, Canada Cummins Inc. Full time

    DESCRIPTION We are looking for a talented Service Manager to join our team and lead the service department in Fort McMurray, Ab. Manages service operations, workshop or field, that provide retail or distributor product or application services. Manages department personnel along with the departmental budget. In this role, you will make an impact in...

  • Service Manager

    4 weeks ago

    Fort McMurray, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for ensuring parts and service requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company’s parts, service and warranty programs. The Role Responsible for day-to-day support of the business of Service & Sales for...

  • Technicien service desk

    17 hours ago

    Fort McMurray, AB, Canada AVASO Technology Solutions Full time

    Job Opportunity: IT Support Specialist Level 2 at AVASO Technology Location: Fort McMurray, Alberta, Canada Employment Type: Freelance AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients...

  • Retail Customer Service Manager

    2 weeks ago

    Fort McMurray, Canada Forever timeless Full time

    **About us** Our work environment includes: - Modern office setting - On-the-job training **Responsibilities**: - Manage a team of customer service representatives and ensure excellent customer service is provided - Develop and implement customer service policies and procedures - Handle escalated customer complaints and provide resolution - Monitor...

  • Property Manager

    3 days ago

    Fort McMurray, AB, Canada Primaris REIT Full time

    Primaris REIT is currently hiring a dedicated and enthusiastic Property Manager to join our team at our Peter Pond Mall in Fort McMurray, AB. If you have strong financial acumen, leadership capabilities and thrive in a dynamic, fast-paced environment, this exciting opportunity is perfect for you As the Property Manager you will be responsible for preparing...

  • Security Guard

    1 week ago

    Fort McMurray, Canada Initial Security Service Full time

    Initial Security is looking to fill full-time/part-time positions within Fort McMurray, Alberta. Initial Security is a 100% owned and operated establishment with over 50 years of experience in security and hi-tech surveillance. Our offices are located across Canada & US. Initial Security is an innovative leader in the field of security services, management...

  • Senior Asset Manager

    3 days ago

    Fort McMurray, AB, Canada Primaris REIT Full time

    At Primaris REIT, we are seeking a highly skilled and experienced Senior Asset Manager to oversee the day-to-day operations of our shopping centre in Fort McMurray, AB.This is an exceptional opportunity for a seasoned property professional to take on a leadership role and contribute to the success of our team.Develop and implement strategic plans to achieve...

  • Api 510 Inspector

    3 weeks ago

    Fort McMurray, Canada Rockwood Service Corporation Full time

    Position Summary: TriQuest NDT is a wholly owned subsidiary of Rockwood Service Corporation and provides full service non-destructive testing, inspection, and integrity services throughout North America to the Oil & Gas industry, Manufacturing, Fabrication, Power Generation, In-Service Piping, and Above Ground Storage Tanks. We are currently seeking an...

  • Parts Manager

    4 weeks ago

    Fort McMurray, AB, Canada Wajax Limited Full time

    The Opportunity Accountable/responsible for ensuring parts requests are fulfilled at a high standard of quality to customers by quoted delivery date; ensuring consistent application and administration of the company's parts and warranty programs. The Role Responsible for day-to-day support of the business of Parts sales to customers Executes...

  • Customer Service Representative

    3 weeks ago

    Fort McMurray, Canada StorageVault Canada Inc. Full time

    _Full-Time DAY shifts. 6 weeks Paid Training Program. No Management Experience Required_ **Pay: $18/hr (up to $37,440/year) + Bonus Ability + Benefits** Our passion is people! Our culture of continuous improvement paves the way to support you in your success & career growth. We are an essential service with job security & huge growth. What we offer: - 6...

  • Service Writer

    2 weeks ago

    Fort McMurray, Canada Birch Mountain Enterprises Full time

    Birch Mountain Enterprises (BME) are hiring an experienced Service Writer immediately for our Fort McKay Incubator Park Location, located within the Fort McKay First Nation. **What's in it for you?** - ** Schedule of Monday to Friday, 10 hour days.**: - ** Company paid health and dental benefits.**: - ** Disability and life insurance.**: - ** Health...

  • Service Advisor

    3 weeks ago

    Fort McMurray, Canada Fountain Tire Full time

    Overview: **Fountain Tire Fort McMurray Gregorie (** **242 Gregoire Dr)** ***is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a **Service Advisor!** As part of the front-line staff, the Service Advisor is responsible for ensuring that all customers are provided with top-notch customer service. Your duties...

  • Service Coordinator

    3 weeks ago

    Fort McMurray, Canada Spartan Controls Ltd. Full time

    Spartan Controls is an employee-owned company and leading provider of industrial automation, valves, measurement and control solutions for process industries in Western Canada. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper,...

  • Service Coordinator

    1 week ago

    Fort McMurray, Canada Ketek Group Inc. Full time

    **WHY JOIN US?!** - 100% Employer funded health, dental, and vision coverage - Sign-on bonus of $500 after 3 months - RRSP matching program - Competitive wages and flexible vacation - Retention Bonus - Family-operated business **Ketek Group Inc**: From its 10 locations in Western and Northern Canada, Ketek is able to provide services and rental equipment to...

  • Service Technician

    17 hours ago

    Fort McMurray, Canada Pathfind Full time

    Pathfind is pleased to have partnered with an excellent organization to recruit for a Service Technician. This is an exceptional opportunity to join a company with a corporate focus and professional culture. Assist with on-site equipment repairs, prioritize safety and quality, manage inventory, and enhance customer relations. The client offer...

  • Service Technician

    3 weeks ago

    Fort McMurray, Canada Strad Inc. Full time

    Title: Service Technician Reports To: Branch Manager and/or Field Supervisor Department: Surface Equipment Subordinates: No Safety Sensitive: Yes Location: TBD Strad is a successful organization that thrives because of our great people working together to accomplish extraordinary things. Our core purpose is “Going Beyond” and that applies to how we...

  • Service Coordinator

    3 weeks ago

    Fort McMurray, Canada Spartan Controls Full time

    We are currently recruiting for a Permanent Full-Time **Service Coordinator** to join our Valve & Actuation team based in Fort McMurray. This position will be focused on our services business and involve coordinating valve repairs and mobile service for day-to-day and shutdown activities. **About Us** Spartan Controls is a leading provider of Automation,...

  • Manager

    2 days ago

    Fort McMurray, Canada Alberta Health Services Full time

    Your Opportunity: Alberta Health Services is looking for a vibrant individual to step into the role of Manager, Willow Square Continuing Care Centre. Reporting to the Area Manager, Seniors Health, you will be in a crucial role supporting patient care.As the Manager, you will be the backbone to our facility, enjoying the autonomy to lead and manage a...

  • Warehouse/customer Service

    3 weeks ago

    Fort McMurray, Canada Edmonton Valve & Fitting Full time

    **Warehouse/Customer Service** Customer Service - Fort McMurray, Alberta **Job Purpose** **Position Summary** **Key Responsibilities** **Warehouse**: - Receive, unpack, sort, and shelve new product shipments - Quickly and accurately pick, pack, and ship product - Withdrawing, scanning, closing, and invoicing order - Complete Inventory control, cycle...