Applications Engineer

Planar Motor is redefining motion through precision planar magnetic levitation. Our cutting‑edge, industry‑leading systems enable ultra‑smooth, multi‑degree‑of‑freedom movement for industries ranging from advanced manufacturing to biomedical automation. We are a team of forward thinkers, engineers, and innovators working at the frontier of control and motion systems. We are based in Richmond, BC, Canada. Our technology and products PMI's planar motor technology won the gold award in the Motors and Mechanical Motion Devices category by Design News in 2019 for its unprecedented flexibility, precision, intelligence, reconfigurability, scalability, and traceability. Planar motors are smart industrial robots that use magnetic forces for levitation and propulsion with six degrees of freedom. Planar motor‑based smart conveying systems are ideal for applications ranging from clean to harsh environments and are a disruptive technology transforming the manufacturing industry. Our products are used across an array of assembly, testing, and packaging applications in industries including automotive, consumer electronics, cosmetics, battery production, medical devices, food, and pharmaceutical packaging. Who Are We Looking For? At PMI, we thrive on solving novel and complex technological problems that don't have off‑the‑shelf solutions. Our work requires creativity, persistence, and a deep understanding of fundamental engineering principles. We value individuals who have a strong problem‑solving mindset and who are genuinely passionate about tackling tough technical challenges.If you are someone who enjoys working through complex problems, embraces uncertainty, and finds satisfaction in developing clear solutions to difficult engineering puzzles, this role will be a great fit for you. Key Responsibilities As an Applications Engineer, you will play a critical role in delivering Planar Motor solutions to our customers, ensuring their seamless integration and operational success. Your responsibilities will encompass a wide range of activities, including collaborating closely with customers to align system capabilities with their operational needs and designing site‑specific solutions. You will travel throughout Europe to customer sites and oversee the site‑level solution architecture and commissioning of groundbreaking automation solutions. Your expertise will also be crucial in monitoring system performance, resolving technical issues through advanced troubleshooting, and providing comprehensive customer training and support. You will proactively gather, systematize, and convey customer feedback to internal teams, steering the development of new and application‑specific functionality. Collaborate closely with customers in the programming and commissioning of new systems. Work with customers to develop machine and production line concepts that leverage the unique attributes of the Planar Motor system. Perform advanced troubleshooting and root cause analysis, identifying product issues, and collaborating with engineering for long‑term improvements. Serve as the subject matter expert on Planar Motor products to educate other engineers about the implementation of the system to ensure a smooth development and commissioning process. Travel up to 50% of the time Qualifications Bachelor's Degree or higher in Engineering Strong PLC programming abilities Proven experience integrating complex automation projects Demonstrated ability to build and maintain long‑term customer relationships Exceptional communication skills with the ability to present complex technical concepts to diverse audiences, including senior executives, engineering teams, and non‑technical stakeholders What we provide Excellent opportunities to grow in a rapidly expanding, innovative company Opportunity to solve impactful challenges Mentorship arrangements with experienced colleagues Competitive compensation packages and benefits A creative, professional, and positive teamwork environment Compensation Range The hiring range for this role is $60K - $200K annually. Our ranges are based on market data, and offered salaries will be based on a combination of factors including, but not limited to, the successful candidate's job‑related knowledge, skills, education, and experience. #J-18808-Ljbffr