Account Manager, Collections

3 weeks ago


Winnipeg, Canada Mogo Full time

Overview Be part of a fast-paced environment focused on helping people through financial solutions. This role emphasizes negotiation, customer service, and problem solving to support customers in getting back on track. The base salary is CAD 35,000–37,128 (dependent on province) plus commissions. What you’ll do Effectively negotiate repayment solutions for customers experiencing financial setbacks while focusing on retention Be a part of a high performing team and strive to exceed individual daily and monthly targets Use decision-making skills on accepting, rejecting, or offering amended payment terms and settlements Promptly respond to inquiries and diffuse difficult situations, turning potentially negative experiences into positive ones Juggle multiple files simultaneously with detailed and accurate records Fully accountable for collections related member questions or concerns with knowledge of policies and procedures Monitor and resolve payment related discrepancies Act as a brand ambassador for Mogo, using our suite of products and providing feedback for improvements What you’ll need To be mission driven and self-motivated Ability to maintain focus and prioritize core responsibilities At least 1+ years of experience in collections/AR (first or third party) Experience in a high-volume, KPI/target-based contact centre is a plus Comfortable using MS Office (Word, Outlook, Excel), Windows OS; familiarity with ChatGPT is a plus Excellent verbal and written communication skills Strong negotiation and conflict resolution skills Commitment to going above and beyond to find solutions for customers Passionate about personal finance and helping people make positive financial decisions Reliable internet and ability to work from home (computer, monitor, phone provided) What’s in it for you A generous commission structure Regular set 8 hours Monday to Friday Opportunities in a fast-growing, innovative company Benefits of working with us Always fully remote work Comprehensive Health and Wellness coverage Stock options Flex Vacation — paid time off including vacation days, holidays, and personal days Wellbeing programs and access to counselling and mental health resources About Us We help make it easy for Canadians to achieve financial freedom while making a positive impact. We aim for a future that is equitable, safe from climate change, and where money has the power to change the world. Job details Seniority level – Entry level Employment type – Full-time Job function – Accounting/Auditing and Finance Industries – Internet Publishing Be part of revolutionizing the way people think of financial services. Apply today and share this job posting with others. Mogo is an inclusive place to work, and we hire team members for their talent and diverse backgrounds. Powered by JazzHR #J-18808-Ljbffr


  • Collections Manager

    5 days ago


    Winnipeg, Canada AAR Financial Full time

    Overview: **Responsibilities**: - Manage a portfolio of accounts to ensure timely collection - Analyze delinquent accounts and negotiate payment plans - Provide exceptional customer service during collection calls - Perform data entry to update account information accurately - Collaborate with the accounting team on accounts payable matters - Utilize...


  • Winnipeg, Canada Mogo Full time

    Overview Be part of a fast-paced environment focused on helping people through financial solutions. This role emphasizes negotiation, customer service, and problem solving to support customers in getting back on track. The base salary is CAD 35,000–37,128 (dependent on province) plus commissions. What you’ll do Effectively negotiate repayment solutions...


  • Winnipeg, Canada Mogo Full time

    Overview Be part of a fast-paced environment focused on helping people through financial solutions. This role emphasizes negotiation, customer service, and problem solving to support customers in getting back on track. The base salary is CAD 35,000–37,128 (dependent on province) plus commissions. What you’ll do Effectively negotiate repayment solutions...


  • Winnipeg, Canada Mogo Inc. Full time

    What you’ll do: - Effectively negotiate repayment solutions for customers experiencing financial setbacks while focusing on retention. - Be a part of a high performing team and strive to exceed individual daily and monthly targets. - Use your exceptional decision‑making skills on accepting, rejecting, or offering amended payment terms and settlements...


  • Winnipeg, Canada Mogo Full time

    Enjoy using your negotiation and persuasion skills to help people in getting back on track? Love working in a fast-paced, challenging, and rewarding working environment? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. Interested? We want to hear...


  • Winnipeg, Canada Mogo Full time

    Enjoy using your negotiation and persuasion skills to help people in getting back on track? Love working in a fast-paced, challenging, and rewarding working environment? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. Interested? We want to hear...


  • Winnipeg, Canada Mogo Finance Technology Inc. Full time

    Enjoy using your negotiation and persuasion skills to help people in getting back on track? Love working in a fast-paced, challenging, and rewarding working environment? Do you strive to exceed your personal best? This key role requires a creative problem solver, who is passionate about customer service and loves a good challenge. Interested? We want to hear...

  • Accounts Receivable

    1 week ago


    Winnipeg, Canada Frontier Supply Chain Solutions Inc Full time

    Frontier Supply Chain Solutions Inc. is a fast-growing provider of U.S. and Canadian Customs Services, Trade Consulting, and Supply Chain Logistics — including parcel and courier delivery. We are currently seeking an Accounts Receivable / Collections Specialist to join our finance team at our Head Office. As the Accounts Receivable / Collections...

  • Accounts Receivable

    2 days ago


    Winnipeg, Canada Frontier Supply Chain Solutions Inc Full time

    Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services. We are currently seeking a full-time Accounts Receivable / Collections Specialist to join our finance team. Based in our head office in Winnipeg, reporting to the Controller, the Accounts...


  • Winnipeg, Canada Grande Prairie Fluid System Technologies Inc. oa Swagelok Saskatoon Full time

    **PURPOSE OF THE POSITION** Accounts Receivable and Collection Specialist position supports the company by maintaing and administrating the accounts receivable records and files, process credit card payments, prepare daily financial reports, and facilitate collections. **SCOPE** **Key Responsibilities**: - Perform day to day financial transactions,...