Accounts Receivable and Collections Specialist

**PURPOSE OF THE POSITION**

Accounts Receivable and Collection Specialist position supports the company by maintaing and administrating the accounts receivable records and files, process credit card payments, prepare daily financial reports, and facilitate collections.

**SCOPE**

**Key Responsibilities**:

- Perform day to day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables' data.
- Consistently follow the collection process to continually improve aged accounts.
- Research outstanding balances and takes necessary collection actions to resolve in a timely manner.
- Identifies patterns of short-payment or non-payment and escalates issues to management.
- Identifies billing errors, short payments, over payments, unpaid invoices, and resolves accordingly - reviews residual balances after payments are applied and generates necessary adjustments.
- Maintains the customers master files in the business system.
- Administers the EDI portals and Moneris Portal (customer credit card payments portal)
- Customers’ credit references check.
- Collaborate with both Sales, and Operations departments to effectively solve issues and communicate.
- Duties will include providing other clerical/administrative support as required.
- Performs other tasks or special projects as assigned.

**Position Requirements**:

- Three years of directly related experience in a computerized accounts receivable environment required.
- Proficiency in Accounting has experience in reconciling accounts and understanding of data feeds to General Ledger.
- Proven ability to identify problems and issues, develop effective solutions, and communicate resolution outcome to the management.
- Ability to process large numbers of documents with speed, accuracy, and attention to detail in order to meet strict deadlines.
- Strong organizational and time management skills with the ability to prioritize workloads and effectively manage deadlines.
- Demonstrated ability to provide excellent customer service and work effectively with all levels of staff and customers in a diplomatic, firm but tactful manner.
- Proficiency with MS-Office Suite, intermediate Excel knowledge
- Experience working with SAP (Financial Module) or an equivalent financial management software.

**Critical Skills and Competencies**:

- **Communication**:Listening, oral presentation, written communication, public speaking skills, social acuity.
- **Interpersonal**:Approachability, relationship builder, drive to accomplish established goals.
- **Leadership**:Integrity, flexibility, character, self-awareness, self-control, organizational awareness, change catalyst, and possess both transactional and transformational leadership skills.
- **Teamwork/Collaboration**:To be supportive of all company initiatives, act collaboratively with various stakeholders internal and external to the company, customer relationship orientation.
- **Thinking**:Decisive, cognitive ability, innovative, problem-solving, solutions-oriented, effective learning style, mechanical and mathematical aptitude.
- **Work Habits**:Results oriented, attention to detail, planning and organization, strong work ethic, resilience, ability to function autonomously, work with a sense of urgency.

**Desired Behaviors**
- **Collaboration**:Building partnerships and working with others to meet shared objectives
- **Agility**:Embracing change and innovation while demonstrating flexibility and initiative.
- **Accountability**:Holding yourself and others responsible for meeting commitments

**Values**:

- **Customer Focus**: Create value for our customer to create value for us.
- **Integrity**: Choose to do the right thing with courage and with character.
- **Quality**: Provide high quality and high performance in our products, processes, and services.
- **Respect**: Commit to the success of each associate through an environment where people are trusted, respected, and treated fairly.
- **Innovation**: Challenge conventional wisdom to create value for our customer.
- **Continuous Improvement**: Systematically and consistently do things better.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- RRSP match
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: Hybrid remote in Winnipeg, MB R3P 0Z6