Strategic SaaS Customer Success Manager | Retention
2 hours ago
A fast-growing software company in Toronto seeks a Customer Success Manager who will help customers maximize the value of the platform. You will build strategic relationships and manage a high-volume SaaS portfolio, focusing on retention and product adoption. Ideal candidates have 5+ years in customer-facing roles, strong communication skills, and experience in SaaS, supply chain, or retail environments. A competitive salary package plus a 20% variable component is offered, with a focus on inclusion and well-being.
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Strategic Customer Success Manager
4 weeks ago
Toronto, Canada Klir Platform Europe Limited Full timeAbout Klir We are hiring to make water better! Water is the lifeblood of our planet—but for decades, the water industry has struggled to adopt modern tools that could free experts from administrative burden and help utilities operate with greater efficiency, accuracy, and resilience. With rising costs, an aging workforce, and critical infrastructure...
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Strategic Customer Success Manager
4 weeks ago
Toronto, Canada Klir Full timeAbout Klir We are hiring to make water better! Water is the lifeblood of our planet—but for decades, the water industry has struggled to adopt modern tools that could free experts from administrative burden and help utilities operate with greater efficiency, accuracy, and resilience. With rising costs, an aging workforce, and critical infrastructure...
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Remote Enterprise Customer Success Manager
9 hours ago
Toronto, Canada Apex Systems Full timeA global IT services provider is seeking an Enterprise Customer Success Manager to oversee retail partner relationships. The role demands 5+ years in customer success, focusing on SaaS and enterprise solutions. Key responsibilities include strategic guidance on using offerings, developing success processes, and ensuring partner productivity and retention....
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Customer Success Manager
2 hours ago
Toronto, Canada Belcan Corporation Full timeJob Title: Customer Success Manager Location: Toronto, ON Remote – must be located in Canada We are helping our client find an experienced Canadian based customer success professional to join their growing international team. The Enterprise Customer Success Managers (ENT CSMs) work with customers throughout their post‑sales journey to make sure customers...
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Customer Success Director
9 hours ago
Toronto, Canada EcoOnline Full timeA global tech company based in Toronto is looking for a Customer Success Director to lead their North American team. This role involves driving revenue retention and growth by managing a team of Customer Success Managers. Candidates should have extensive experience in customer-facing roles, with a proven track record in B2B SaaS. The position promises an...
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Customer Success Supervisor, SaaS Solutions
3 weeks ago
Toronto, Canada Executive Alliance Full timeOverviewCustomer Success Supervisor, SaaS Solutions – Executive Alliance represents a fast growth IT service management solutions provider with global reach. The role guides and mentors a global team of Customer Success Managers (CSMs) and owns a strategic portfolio of customers, blending leadership, operational excellence, and hands-on customer...
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Customer Success Supervisor, SaaS Solutions
3 weeks ago
Toronto, Canada Executive Alliance Full timeOverview Customer Success Supervisor, SaaS Solutions – Executive Alliance represents a fast growth IT service management solutions provider with global reach. The role guides and mentors a global team of Customer Success Managers (CSMs) and owns a strategic portfolio of customers, blending leadership, operational excellence, and hands-on customer...
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Customer Success Manager
4 days ago
Toronto, Canada Nue.io Careers Full time**Overview** Nue is seeking a strategic and engaging Customer Success Manager, who goes beyond support to drive transformational impact for enterprise customers. This individual will possess deep expertise in SaaS customer Account Management, including increasing the value and ARR / ACV of a group of installed base accounts. They need to have the...
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Enterprise Customer Success Manager
3 weeks ago
Toronto, Canada TorontoJobs.ca Recruitment Division Full timeLocation: Toronto, Hybrid (4 days in office, Friday remote until 1 p.m.—half day) A fast-growing global SaaS company in the Enterprise Service Management and AI-driven technology industry is seeking a Customer Success Manager to join its dynamic team. Recognized by leading industry analysts and trusted by thousands of organizations worldwide, this company...
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Enterprise Customer Success Manager
3 weeks ago
Toronto, Canada TorontoJobs.ca Recruitment Division Full timeLocation: Toronto, Hybrid (4 days in office, Friday remote until 1 p.m.—half day) A fast-growing global SaaS company in the Enterprise Service Management and AI-driven technology industry is seeking a Customer Success Manager to join its dynamic team. Recognized by leading industry analysts and trusted by thousands of organizations worldwide, this company...