Remote Enterprise Customer Success Manager

9 hours ago


Toronto, Canada Apex Systems Full time

A global IT services provider is seeking an Enterprise Customer Success Manager to oversee retail partner relationships. The role demands 5+ years in customer success, focusing on SaaS and enterprise solutions. Key responsibilities include strategic guidance on using offerings, developing success processes, and ensuring partner productivity and retention. Candidates should possess strong project management skills and excellent communication abilities. This position is remote within Canada, with a preference for onsite engagement weekly.
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