Care Manager, Integrated Care Programs

CBI Home Health supports people at home and in the community. We are one of Canada’s leading specialized community services, home and integrated care providers, operating in more than 800 communities across the country. Our teams work together to deliver the right care at the right time, helping people live safely, independently, and with dignity. Come find out why we have been recognized by Deloitte as one of Canada’s Best Managed Companies for the 15th year in a row. Learn more at cbihomehealth.ca. Because Your Care Matters. CBI Home Health is looking to hire a Care Manager, Integrated Care Programs in Newmarket. Salary Range: The salary range for this position is $75,000 - $93,000 per year. Vacancy Disclosure: This job posting is for an existing vacancy Why CBI Home Health? We’re committed to making a difference in people’s lives – and that starts with yours. You’ll enjoy a flexible schedule that allows you to achieve your goals at work and at home. As you care for others, CBI Home Health will care for you by providing the equipment, training and resources that you need to feel confident every day. Here’s a closer look at our total rewards and benefits Weekend premiums, travel pay and/or mileage reimbursement Full-time opportunity Reward and recognition programs, including earned-wage access through our partnership with ZayZoon Comprehensive benefits package including Group RRSP, extended medical and dental coverage Employee Perks and Discount Programs through our partnership with Perkopolis Employee and Family Assistance Program Paid orientation, training and development with opportunities to grow your career Group RRSP and Retirement Savings Program for Home Health Ontario employees What You Will Do Oversee the recruitment, hiring, and onboarding of interdisciplinary team members, ensuring that staff have the necessary skills and training for their roles. Provide ongoing mentorship, coaching, and upskilling opportunities to support team development and performance. Conduct regular performance reviews and implement action plans to address any gaps in performance or knowledge. Facilitate team meetings, ensuring clear communication and alignment with organizational goals. Ensure Transition Leads, Supervisors, and Operations team members are effectively fulfilling their responsibilities in line with program standards and clinical guidelines. Ensure all team members are consistently and accurately inputting data into program systems. Review, validate, and analyze data related to program performance, clinical outcomes, and service utilization. Prepare and present reports and data insights to internal and external stakeholders, supporting informed decision‐making. Collaborate with operational leaders to develop data‐driven action plans aimed at improving program performance and achieving key performance indicators (KPIs). Monitor program utilization, billing, and invoicing processes to ensure financial performance aligns with organizational targets. Collaborate with leadership to address trends in service demand, workforce planning, and program efficiency. Identify areas for quality improvement (e.g., through data review, auditing processes, etc.) and implement changes in processes, workflows, or team structures to enhance care delivery and operational effectiveness. Lead quality improvement initiatives, using data insights to drive continuous improvement and innovation in care delivery models. Engage with internal and external stakeholders, such as hospital partners and community organizations, to ensure effective communication and collaboration. Serve as the clinical liaison for program evaluation activities, ensuring alignment with contractual and regulatory requirements. Participate in discussions related to program innovation, service delivery models, and new opportunities for growth. What You Will Need To Be Successful Registered with the College of Nurses of Ontario in good standing (RN or RPN) 5+ years of experience in clinical care, home health and/or care management 3 to 5 years of management or supervisory experience A valid Ontario driver’s license, vehicle and vehicle insurance Advanced Microsoft Office skills (Excel, PowerPoint) for data analysis and presentations Excellent verbal and written communication, organizational, presentation and time‑management skills Strong clinical knowledge and commitment to best practices in patient‑centered care Proven experience with care coordination, team leadership and program evaluation Demonstrated ability to work collaboratively with interdisciplinary teams and external partners Strong clinical skills and knowledge of care coordination, interdisciplinary teams and outcome‑driven programs. Effective leadership, coaching, and team management abilities. Strong problem‑solving, conflict resolution, and decision‑making skills. Attention to detail with a focus on quality improvement and patient outcomes. Ability to build positive relationships and foster a collaborative team environment. Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people. CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation. #HHEAST #J-18808-Ljbffr