Team Lead, Tower Support
23 hours ago
As the most modern shipyard in North America, Irving Shipyard is defined by its pace and appetite for change. This will mean jumping right in, taking ownership, and leading the charge even if the way forward isn’t always clear. If you’re naturally curious, motivated by a fast-moving environment and looking to drive new solutions this is an opportunity for you. Discover, synthesize, and analyze information from a variety of sources within JDI enterprise. The Team Lead – Tower Support is responsible for delivering high-quality Tier 2 technical support to JDI owners, management, and end users within the assigned office tower. This role ensures that business activities are completed efficiently and effectively with minimal disruption. The Team Lead will manage daily operations, set team goals, and foster strong relationships with key stakeholders while maintaining superior customer service standards. This position requires full-time on-site presence. All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR). Qualifications Education: University Degree, College Diploma. Experience: 5+ years in IT environments. Certifications: Cisco Certified Network Associate or Microsoft Certified Systems Associate (possess or in progress). Technical Skills: Strong knowledge of Windows 11 and Apple OS; analytical problem-solving; technology advocacy. Core Competencies: Strategic influencer, trusted advisor, capability builder, change champion, innovator, and expert. Responsibilities Prioritize and assign work intake and escalations. Communicate with BSG leaders to understand priorities and share risks or service concerns. Lead the daily management process for your team. Set performance and development goals that improve business outcomes and grow team capabilities. Build relationships with key leaders and support staff in the Tower. Own end-to-end resolution of customer incidents escalated from Tier 1. Provide white-glove support for VIP users and owners. Ensure video conference rooms are maintained and supportable. Execute approved customer service requests. Collaborate with PMO and RMO for maintenance and project planning. Maintain accurate ticket updates and asset status in ServiceNow. Mentor end users on effective technology use. Manage telecommunications assets, both mobility and landline. Promote a positive JDI IT brand through superior customer service. #J-18808-Ljbffr
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Tower IT Lead: On-Site VIP Support
23 hours ago
Halifax, Canada J.D. Irving, Limited Full timeA leading shipyard in Canada is seeking a Team Lead – Tower Support to deliver high-quality Tier 2 technical support. This full-time, on-site role involves managing operations, setting goals, and ensuring superior customer service. The ideal candidate has over 5 years in IT environments, a relevant degree, and strong knowledge of Windows 11 and Apple OS....
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Support Worker: Team Lead
4 days ago
Halifax, Canada Support Services Group Cooperative LTD Full timeJob Summary The Team Leader is responsible for overseeing the Support Workers of specific homes and communicating clear instructions to the support staff. The Team Leader provides directions, instructions and guidance to the team. Team leader works support worker shifts in the home, as part of their team leader duties, and may also worked support worker...
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Tower Engineer
4 days ago
Halifax, Nova Scotia, Canada AXIS Full timeThis is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of...
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Support Worker: Team Lead
2 weeks ago
Halifax, Canada Support Services Group Cooperative LTD Full timeJob Summary The Team Leader is responsible for overseeing the Support Workers of specific homes and communicating clear instructions to the support staff. The Team Leader provides directions, instructions and guidance to the team. Primary Duties and Responsibilities include: - Supervising the Support Workers to ensure that the organization’s policies,...
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Halifax, Canada Halifax Tower Hotel Ltd. Full time_**Overview**_ We are seeking a results-driven and detail-oriented Marketing Communications Assistant to join our award-winning hospitality team. This role is ideal for creatives who are passionate about digital & traditional marketing, with a strong interest in event management and social media. The Marketing Communications Assistant will support various...
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Team Lead
2 weeks ago
Halifax, Canada Phoenix Youth Full time**FULL-TIME, TERM** **TERM DATE: MAY 26, 2025 - AUGUST 2027** Since 1987, Phoenix has been dedicated to supporting youth and contributing to a vibrant community. Phoenix’s over fourteen locations in Halifax, N.S. provide a continuum of care for youth aged 11-24 and their families. Our team of caring professionals recognizes that each person who comes to...
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Family Support Team Lead
1 week ago
Halifax, Canada Family SOS Full time**Family Support Team Lead (Full-Time) BSW-NS Registration** **Family SOS** helps children thrive by building stronger families. The Family Support Team supports parents in supporting their children by building upon their current parenting values and skills. The Family Support Team seeks a motivated, optimistic, progressive leader with a BSW NS (Current...
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Team Leader
4 days ago
Halifax, Nova Scotia, Canada Support Services Group Co-Operative Ltd. Full timeJob SummaryThe Team Leader provides day-to-day leadership, guidance, and direction to Support Workers within assigned homes, ensuring high-quality support, clear communication, and consistent adherence to organizational standards. This role plays a key part in fostering a positive team environment and ensuring the well-being, safety, and inclusion of the...
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Team Lead
2 weeks ago
Halifax, Canada Rockhead Wine and Beer Market Full time_Are you someone who has a passion for all things wine, beer and spirits? Do you want to help others discover their new favorites? Or transport them to world-renowned wineries with a single recommendation? Maybe even channel your inner liquor connoisseur? If so, this position may be for you!_ **Company Overview** Micco Companies is a family-owned group of...
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Lead ML Engineer
2 weeks ago
Halifax, Canada Launch Potato Full timeAs The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology. Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success. WHY...