Team Leader

2 days ago

Halifax, Nova Scotia, Canada Support Services Group Co-Operative Ltd. Full time $19,492 - $24,884 per year

Job Summary

The Team Leader provides day-to-day leadership, guidance, and direction to Support Workers within assigned homes, ensuring high-quality support, clear communication, and consistent adherence to organizational standards. This role plays a key part in fostering a positive team environment and ensuring the well-being, safety, and inclusion of the Members we support.

Primary Responsibilities

Leadership & Team Support

  • Supervise Support Workers and ensure policies, procedures, and safe work practices are followed
  • Promote cooperative teamwork and a positive, respectful work environment
  • Maintain open communication and address team issues directly or in consultation with a Coordinator
  • Schedule and lead team meetings; document and post minutes as needed
  • Provide orientation and guidance to new hires, including arranging shadow shifts
  • Act as the main point of contact for staff, including after-hours or emergency situations as required
  • Assist with performance evaluations—probationary, annual, and ongoing

Scheduling & Administration

  • Prepare and update staff schedules; submit weekly schedules as directed
  • Ensure all shifts are filled, and when all options are exhausted, work the shift (if necessary)
  • Review communication and documentation practices to ensure accuracy and professionalism
  • Maintain and track household and Member-related expenses, ensuring budgets are followed
  • Cooperate with the Joint Occupational Health & Safety Committee and assist with incident investigations

Member Support & Care Planning

  • Oversee and support the implementation of the Member's care plan
  • Interact effectively with members in their homes and communities, acting as an advocate
  • Accompany members to medical appointments and ensure follow-up documentation is completed
  • Update family members regarding appointments and other important information, as required
  • Support members in maintaining a clean and healthy living environment
  • Order medications and supplies (or delegate as needed)
  • Experience providing support to individuals with complex behavioural support needs is considered an asset.

Qualifications

Required:

  • First Aid CPR-C – required
  • Valid Driver's License and access to a vehicle with $2 million third-party liability insurance is an asset.
  • Ability to work days, evenings, overnights, and weekends as required
  • Criminal Record Check, including Vulnerable Sector Check, completed within the last 6 months

Staff Recruitment Incentives

  • $250 signing bonus upon successful completion of probation and core competencies training
  • Reimbursement for Standard First Aid certification and Criminal Record Check (with submission of the receipts)

Join us in making a meaningful difference If you are passionate about supporting communities and empowering individuals, we invite you to become part of our dedicated team. Your leadership can help transform lives.

Job Type: Full-time

Pay: $18.47-$25.70 per hour

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Disability insurance
  • Employee assistance program
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Mileage reimbursement
  • Paid time off
  • RRSP match
  • Vision care

Application question(s):

  • Will you be able to commute to Lower Sackville for this position?

Work Location: In person

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