Beauty Boutique Manager

OverviewJoin a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY: To manage resources of the Beauty Boutique department in order to maximize and achieve sales targets.The ideal Beauty Boutique Manager will:Drive a Passion for Results – Provide Thought Leadership – Analyze and solve problems - Engage our People – Build collaborative relationships - Demonstrate Personal Leadership and Build trustResponsibilitiesSALES EXPECTATIONS: Utilizes corporate Sales Tracking Tools and Dashboard to set sales goals and to meet targets; Sells to customers and coaches / mentors staff in selling skills; Ensures sales maximized through developing effective sales techniques; Ensures staff achieve productivity objectivesCUSTOMER SERVICE: Always put the Customer first and provides superior customer service; Monitors and communicates CSI survey results and objectives with team members; Actively models the desired behavior with eClienteling to provide superior customer service; Books appointments for events and manages annual incremental event schedule; Promotes products through marketing and encourages use of the PC Optimum program; Ensures staff are trained to beauty sales standardsTEAM LEADERSHIP: Mentors, coaches, trains, and motivates staff; Creates an environment where “selling is fun”; Prepares performance appraisals in association with Front Store Manager; Articulates and demonstrates “Blue Culture Principles” and C.O.R.E Values”; Fosters an environment that supports “Blue Culture Principles” and “C.O.R.E Values”OPERATIONS: Utilizes corporate sales tools to continuously track Sales; Ensures Cosmetic Operating Standards are in place; Identifies “peak hours” and schedules shifts accordinglyQualificationsPlanning, Judgment and Decision MakingIndependent thinking and decision making when dealing with issues related to customer’s needsThis position requires the ability to act upon tasks and goals outlined by managementDevelops a yearly plan for personal developmentWork in conjunction with the Associate-Owner and Front Store ManagerExperienceSales experience with a proven track record of achieving sales goalsCosmetic experienceEffective verbal and written communication skillsCustomer service orientedPrevious experience in leading a teamThe above statement reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job and shall not be construed as a detailed description of all the work requirements that may be inherent in the job.Accommodation is available upon request for applicants and colleagues with disabilities.In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.Why work in a Shoppers Drug Mart store?Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.Hiring Range / Échelle salariale à l’embauche :$23.40 - $28.30 / 23,40$ - 28,30$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.#EN / #FS #SDMR #ON #J-18808-Ljbffr