Restaurant Floor Manager

2 weeks ago

Ottawa, Canada Eataly Full time

Company DescriptionEataly is the world’s largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:EAT authentic Italian food at our restaurants, cafés and to-go countersSHOP a selection of high-quality Italian, local and homemade productsLEARN through our classes and our team’s product knowledgeIf you are interested in joining our team and can be flexible with your job search timeline, we’d be happy to receive your application We are looking for candidates with mobility and interest in growth, as we continue to open in major cities across North America.Job DescriptionThe Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employeesDocuments, investigates, escalates and resolves all employee and guests incidentsEnsures exceptional service standards are consistently met and that activities are carried out effectivelyInspects dining room and storage areas to ensure compliance with health and safety regulationsEstimates front-of-house food and beverage needs, and supervises intake orders to ensure specificationsReviews financial information such as sales, inventory and costs to monitor budgetMeets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.Performs other duties as required or assignedQualifications2+ years of experience leading or managing a front-of-house restaurant teamUnderstanding of steps of serviceOutstanding communication, leadership and problem-solving skillsBachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferredKnowledge of Italian cuisine and beverage highly preferredJob RequirementsAvailability to work onsite with a flexible schedule often including evenings, weekends and holidaysAbility to lift up to 50 poundsAbility to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squattingFood Handler’s License preferredAdditional InformationBenefits and PerksMedical, Dental, Vision InsurancePaid Time OffPaid Parental Leave401K with match or RRSPBonus programFree family meal dailyDiscounts at EatalyClasses on products and Italian cuisineReferral bonus programand moreEataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation. #J-18808-Ljbffr

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