Assistant Building Manager

OverviewWarrington PCI Management is the largest commercial property manager in BC. The company manages approximately 18 million sq ft of retail, office, industrial, multi-family and marine properties throughout the Lower Mainland. We are looking for an Assistant Building Manager to support a residential portfolio of properties in Vancouver.Work Schedule: Monday to Friday from 10AM-6:30PM onsite.Base pay rangeCA$57,000.00/yr - CA$65,000.00/yrThis range is provided by Warrington Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.For more details about this role, please review the full job description below.Assistant Building Manager | Job DescriptionPrimary PurposeThe Assistant Building Manager plays a key role in supporting the Building Manager with the day-to-day operations, maintenance, and resident relations of the property. This includes delivering hospitable and professional concierge services, coordinating contractors, responding to tenant requests in a timely manner, and ensuring the safety and wellbeing of residents. The Assistant Building Manager is also responsible for maintaining the building to a high standard and plays an active role in leasing vacant suites to help maintain high occupancy while fostering a welcoming and professional environment for current and prospective residents.Specific ResponsibilitiesThe Assistant Building Manager will at various times be responsible for the following as well as other related duties as assigned to support the business objectives and purpose of the Company:Greet residents with courtesy and respond to tenant requests in a timely mannerAssist with package retrieval and delivery from couriersCoordinate move-ins and move-outs with the Building Manager, booking amenities including elevator, and trade access with the Building ManagerRental ManagementAdvertise, set appointments, provide tours, and complete interviews to achieve 100% occupancyManage the rental process for all tenants including all required paperwork for the rental of suites, permission of pets (if allowed), rental of parking and/or storage lockersComplete move-in and move-out condition reportsAccurate collection of rent (by cheque only, all cash transactions to be at Head Office only)Deliver cheques to head office daily (cheques may not be held and uncashed for over 2 days)Deliver late rent notices, eviction notices, and any other notice required by Head OfficePrepare, draft, and post notices, compile evidence for arbitration and attend arbitration if necessaryComplete and maintain tenant files; contractor files; general files including working with parking management company (if required) to maintain parking stall listProgram and maintain all access keys/fobs to building(s)Additional ResponsibilitiesManage and coordinate community events for building(s) as assigned by the residential teamProvide relief coverage for the team – statutory holiday coverage or general vacation coverage.Building ManagementCollect receivables in a timely manner and work with property manager to collect outstanding balances, issue required forms, prepare for dispute resolution proceedings, and take necessary legal actions.Manage occupancy, show suites and implement tenant retention strategies to optimize occupancy and revenue for the propertyAssist with preparation, review, and distribution of monthly financial reportsReview, code, and track invoices in a timely manner to relevant contractors and properties, and request adjustments to invoices as may be requiredPrepare welcome packages, tenant correspondence, notices and other documentation as may be requiredActively monitor deficiencies in suites, common areas, mechanical and safety systems are maintained, energy-efficient, and environmentally sustainable.Conduct regular property inspections including rental units at move-in, move-outs, and coordinate other maintenance required as appropriate.Maintain, ensure compliance, coordinate, and execute initiatives related to insurance/risk management, incidents, claims, legal files, and environmental/energy conservation programs.Coordinate with property manager and maintain community in accordance with annual approved budget for approved capital improvement and repair projects, communicate with stakeholders, and ensure projects are completed on budget.Other ResponsibilitiesAct as Warrington PCI Management’s representative in meetings, community events, and tours of the buildingCreate and maintain an inventory listMaintain good relationships with contractors and tenants and respond professionally and efficiently to their requestsLiaise with Property Manager and Property Administrator as requiredAny other duties as required from time to timeEnsure compliance on WorkSafeBC including tradesQualificationsTo be successful in the Assistant Building Manager position, an individual must be committed to developing, maintain and demonstrating the following:Education and ExperienceDegree or diploma in a related field, with a preference for RMTI certificate or PAMA Rental Building Management CertificateMinimum three (3) years of related experience in commercial property maintenance and/or residential experience5th class ticket or willingness to work towards it an assetStrong working knowledge of the Residential Tenancy ActFluent in English, both written and verbal. Fluency in another language an assetProficient in Microsoft Office applications, particularly in Microsoft Outlook, Excel and WordAn established track record of excellent customer servicePractical judgement and decisive mannerExcellent communication skills, both written and verbal in the English language, other languages is an asset.Ability to work efficiently under pressure and maintain a calm focus.Detail oriented with exceptional analytical and problem-solving abilitiesPositive self-starter, self-motivated, hands-on mentality with the ability to work independently and in a team environment.A dedication to providing exceptional customer serviceExceptional presentation and sales skills to market suites to prospective tenantsKnowledge of operations procedures, general maintenance (plumbing, electrical, painting, drywall, carpentry)Excellent organization and time management skills with the ability to complete work in a timely manner with accuracy and attention to detailKnowledge of Occupation Health & SafetyAbility and knowledge to safely work with basic tools and chemicals used in building operationsAbility to work in a flexible schedule including evenings and weekendsAbility to complete the above tasks which may include lifting, pushing or pulling up to 50lbsAbility to spent up to 8 hours walking, standing, climbing stairs, and/or lifting.Ability to work in variable environments including dust, warm or cold temperatures.Seniorities levelEntry levelEmployment typeFull-timeJob functionCustomer Service and Business DevelopmentSign in to set job alerts for “Building Manager” roles. 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