Administrative Support III

Your Opportunity At AHS our mission is to provide a patient‑focused, quality health system that is accessible and sustainable for all Albertans. Working under the general supervision of the Supervisor, Registration, Switchboard & Patient Information, the Administrative Support III is responsible for obtaining and inputting accurate demographic & financial information on patients, presenting at various entry points of the health system. Essential Functions Obtains and records accurate demographic and financial information on patients, by interviewing patients, family members and/or care providers. Consistently applies Positive Patient Identification during the registration/pre‑registration process to ensure accurate record linkage, support safe delivery of patient care and reduce identity theft. Verifies patient eligibility as it relates to healthcare coverage. Reviews Financial Agreement Forms & ensures that forms are completed appropriately. Prepares identification labels and wristbands and verifies patient’s name and date of birth when applying wristband to patient. Consistently applies best practice as outlined in the Provincial Registration Standards & Practices Manual. In accordance with Health Information Act (HIA) and other privacy legislation in effect, the incumbent shall comply at all times with APL / AHS’s Information Privacy & Information Security policies; performs activities which directly support the security, maintenance and integrity of the patient record. Performs other related duties as assigned by the Supervisor. Physical requirements include the ability to push/pull patients presenting in wheelchairs, assisting with carrying patient belongings up to 20 lbs. Description As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program. Details Transition Company: Health Shared Services Classification: Administrative Support III Union: AUPE GSS Unit and Program: Health Information Management Patient Registration Primary Location: Wetaskiwin Hospital & Care Ctr Location Details: As Per Location Multi‑Site: Not Applicable FTE: 1.00 Posting End Date: 19‑JAN‑2026 Employee Class: Regular Full Time Date Available: 02‑FEB‑2026 Hours per Shift: 7.75 Length of Shift in weeks: 12 Shifts per cycle: 60 Shift Pattern: Days, Evenings, Nights, Weekends Days Off: As Per Rotation Minimum Salary: $23.53 Maximum Salary: $28.60 Vehicle Requirement: Not Applicable Required Qualifications Completion of Grade 12 or equivalent. Additional Required Qualifications Medical Terminology certificate required, and testing done prior to interview. Accurate typing speed of 40 wpm required, and testing done prior to interview. Strong computer skills required. Demonstrated proficiency in the English language, both written and oral required. Employs effective communication skills, promoting and adhering to excellent customer service in every interaction regardless of who it is with. Must have excellent communication skills as there is a high degree of interaction with patients and a variety of disciplines at all levels of the organization. Ability to function effectively in a highly dynamic environment, including working under pressure, adapting and responding to changing priorities and meeting deadlines. Ability to work independently with minimal supervision. Able to work all shifts as operationally required. Preferred Qualifications Post‑secondary education applicable to position – MOA/Unit Clerk/Admitting Clerk with no less than one year experience is preferred. Experience in a healthcare or medical office setting is preferred. Experience practicing N‑O‑D: tells the patient his/her name, explains his/her occupation and what he/she will be assisting the patient with. #J-18808-Ljbffr