Global Head of Customer Support

4 days ago


Burnaby, Canada Novarc Technologies Inc. Full time

A leading robotics firm is seeking a Director of Customer Support to develop and implement a global support strategy aligned with company objectives. The ideal candidate will have over 15 years of experience in customer support operations, particularly in field service and technical support, along with significant leadership experience. This role involves overseeing support infrastructure and managing a diverse, international team. Strong analytical skills and knowledge of CRM tools are essential. The position may require travel.
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