Customer Success Manager

2 weeks ago


Ahuntsic North, Canada D&A Business Management Solutions Full time

Company Description
D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on Mid-market solutions, specializing in Accounting, Customer Relationship Management (CRM), and Human Resources Management (HRMS).

Role Description
This is a full-time on-site role for a Customer Success Manager located in Ottawa, ON. The Customer Success Manager will be responsible for day-to-day tasks including ensuring customer satisfaction, analyzing customer needs, managing customer relationships, and ensuring customer retention. The Customer Success Manager will also provide excellent customer service and support to clients.

Qualifications
Customer Satisfaction and Customer Retention skills
Strong analytical skills
Relationship Building and Customer Service skills
Excellent written and verbal communication skills, both in English and French
Ability to work well in a team
Experience in the software or technology industry is a plus
Bachelor's degree in Business, Management, or a related field



  • Ahuntsic North, Canada D&A Business Management Solutions Full time

    Company Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...


  • Ahuntsic North, Canada Myticas Consulting Full time

    The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager.The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors.This role requires someone with a robust understanding of IoT technology,...


  • Ahuntsic North, Canada Myticas Consulting Full time

    The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager. The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors. This role requires someone with a robust understanding of IoT technology,...


  • Ahuntsic North, Canada Myticas Consulting Full time

    The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager. The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors. This role requires someone with a robust understanding of IoT technology,...


  • North York, Canada InfoFlo Print Full time

    We sell a SaaS software called InfoFlo Print. We are seeking a full-time customer support/success representative that will be training our customers over Zoom and answering their questions. This is a level-one support position. No coding experience is required but we do expect the person to be tech savvy. The rep will be able to pass level-two support...


  • North York, Canada InCom Real Estate Web and e-Marketing Solutions Full time

    InCom Web Solutions & e-Marketing (InCom) is a leading provider of Real Estate Web & e-Marketing Solutions for Real Estate professionals. We are seeking a highly motivated, focused and results-driven **Customer Success Specialist.** With InCom's all-in-one lead generation platform and managed advertising services, Realtors can generate real estate leads,...


  • North York, Canada Alert Driving Full time

    **Customer Success Consultant for a Global SaaS Technology Company** We need a highly motivated and action oriented individual to join our strategic Global Customer Success team in Toronto. Alertdriving® has been the innovative leader in the global driver risk management space for almost 25 years. Its world-class enterprise technology platform,...


  • North Bay, Canada ThinkOn, Inc. Full time

    ThinkOn is expanding its Service Delivery team! Reporting to the Sr. Director, Service Delivery, the **Partner Success Manager (PSM)** will act as the designated customer service leader familiar with our Partners and Subscribers and their business needs. This role is intended to ensure proactive, coordinated access to ThinkOn experts to accelerate case...


  • Ahuntsic North, Canada LeverageTek IT Solutions Full time

    LeverageTek is actively seeking a Senior Project Manager for a 12-month contract with its Ottawa-based customer.Work Location The successful candidate will be required to work on-site at the customer headquarters in Ottawa, ON.Security Requirement The successful candidate will need a Secret Security Clearance in hand.Key Tasks Develop and maintain the...


  • Ahuntsic North, Canada Groupe AGF Full time

    Job description Do you know AGF Rebar?  AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports...


  • Ahuntsic North, Canada Groupe AGF Full time

    Job descriptionDo you know AGF Rebar?AGF rebar is a division of the AGF Group, a Canadian leader in the supply and installation of reinforcing steel since 1948. AGF group is a Canadian-based company with activities in 10 countries. We specialize in rebar and have participated in many high-end projects like windmills, bridges, hospitals, sports complexes,...


  • North Vancouver, Canada ICBC Full time

    At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and...


  • North York, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, ON, Canada One Core Media Full time

    OneCore Media is a Canadian company with a headquarter located in Toronto. We are looking for a talented Digital Marketing Client Success Manager to join our team. You will manage our client's projects to help our clients improve their marketing. You will lead all of the day-to-day operational and communication needs for a substantial number of existing...


  • North York, Canada Glass Repair Canada Full time

    Glass Repair Canada is a leading provider of professional glass repair and replacement services across Canada. We specialize in restoring and enhancing the functionality and appearance of residential and commercial properties through high-quality glass solutions. Committed to excellence and customer satisfaction, we pride ourselves on delivering superior...

  • Operations Manager

    2 weeks ago


    Ahuntsic North, Canada Groom & Associates(és) Full time

    Title: Bilingual Manager, Operations Location: Ottawa, ON Permanent, full time positionUnder the direction of the Director, Corporate Services, the Manager of Operations is responsible for managing the day-to-day operational activities related to our client's business operations, and facilities management services. The Manager of Operations position involves...