Customer Success Manager

4 weeks ago

Ahuntsic North, Canada Myticas Consulting Full time

The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager.

The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors.

This role requires someone with a robust understanding of IoT technology, excellent interpersonal skills, and the ability to maintain government secret clearance.

Responsibilities:
Develop and maintain strong relationships with key government clients to ensure satisfaction and retention.
Understand customer objectives, and align our IoT solutions to achieve their strategic goals.
Monitor and report on the health of the customer relationship and product performance.
Conduct regular check-ins and account reviews to ensure client satisfaction and uncover additional growth opportunities.
Collaborate with technical and product teams to address customer challenges and ensure a seamless customer experience.
Advocate for customer needs/issues cross-departmentally and track problem resolution.
Provide insights to the product development team on government client needs and market trends.
Ensure compliance with all federal, state, and local regulations in the deployment and management of IoT solutions.

Qualifications:
Bachelor’s degree in Business Administration, Information Technology, or a related field.
Minimum of 3 years of experience in customer success or account management, preferably within the IoT or tech industry.
Active Government Secret Clearance or the ability to obtain one.
Strong understanding of IoT technologies and their applications within government operations.
Proven track record of building and maintaining strong client relationships.
Excellent communication, negotiation, and presentation skills.
Strong analytical and problem-solving abilities.
Ability to work effectively in a fast-paced, high-pressure environment.

  • Customer Success Manager

    4 weeks ago

    Ahuntsic North, Canada D&A Business Management Solutions Full time

    Company Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...

  • Customer Success Manager

    4 weeks ago

    Ahuntsic North, Canada D&A Business Management Solutions Full time

    Company Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...

  • Customer Success Manager

    4 weeks ago

    Ahuntsic North, Canada D&A Business Management Solutions Full time

    Company Description D&A Business Management Solutions is a Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium businesses. With over 400 client companies across Canada, D&A is the top provider of Sage and Acumatica in Canada. The company focuses on...

  • Customer Success Manager

    4 weeks ago

    Ahuntsic North, Canada Myticas Consulting Full time

    The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager.The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors.This role requires someone with a robust understanding of IoT technology,...

  • Customer Success Manager

    4 weeks ago

    Ahuntsic North, Canada Myticas Consulting Full time

    The recruitment team at Myticas Consulting is currently seeking a highly motivated and experienced Customer Success Manager. The successful candidate will be pivotal in driving the successful adoption and ongoing engagement of our IoT products and services within government sectors. This role requires someone with a robust understanding of IoT technology,...

  • Customer Success Manager

    4 weeks ago

    North York, Canada incom web & e-marketing solutions Full time

    **Customer Success Manager** InCom Web Solutions & e-Marketing (InCom) is a leading provider of Real Estate Web & e-Marketing Solutions for Real Estate professionals. We are seeking a highly motivated, focused and results-driven **Customer Success Manager.** With InCom's all-in-one lead generation platform and managed advertising services, Realtors can...

  • Customer Success Manager

    6 days ago

    North York, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management: iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking,...

  • Customer Success Manager

    6 days ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management: iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking,...

  • Customer Success Manager

    5 days ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management:iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking,...

  • Customer Success Manager

    8 hours ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management:iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking,...

  • Customer Success Manager

    5 days ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management:iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in tracking,...

  • Customer Success Manager

    6 days ago

    North York, ON, Canada iLobby® Facility & Visitor Management Full time

    About iLobby Visitor Management: iLobby is the global leader of SaaS-based enterprise visitor management system, with an easy, reliable and innovative platform that has become an integral part of day-to-day operations for major governments, banks, airports, manufacturers, and Fortune 500 companies worldwide. With iLobby, we help clients succeed in...

  • Customer Success Specialist

    1 month ago

    North York, Canada InCom Real Estate Web and e-Marketing Solutions Full time

    InCom Web Solutions & e-Marketing (InCom) is a leading provider of Real Estate Web & e-Marketing Solutions for Real Estate professionals. We are seeking a highly motivated, focused and results-driven **Customer Success Specialist.** With InCom's all-in-one lead generation platform and managed advertising services, Realtors can generate real estate leads,...

  • Customer Success Manager

    2 weeks ago

    North York, Canada STAN AI Full time

    Working as a part of STAN’s Customer Success Team, the Customer Success Manager, will contribute to the long-term growth and retention of Enterprise property management firms using STAN, through rapport building and solutions-based selling across an assigned book of business.  About Us:We believe that properties can be managed autonomously. Do you?

  • Customer Success Manager

    1 week ago

    north york, Canada STAN AI Full time

    Working as a part of STAN’s Customer Success Team, the Customer Success Manager , will contribute to the long-term growth and retention of Enterprise property management firms using STAN, through rapport building and solutions-based selling across an assigned book of business.   About Us: We believ

  • Customer Success Manager

    2 weeks ago

    North York, Canada STAN AI Full time

    Working as a part of STAN’s Customer Success Team, the Customer Success Manager , will contribute to the long-term growth and retention of Enterprise property management firms using STAN, through rapport building and solutions-based selling across an assigned book of business.   About Us: We believe that properties can be managed autonomously. Do...

  • Customer Success Consultant

    1 month ago

    North York, Canada Alert Driving Full time

    **Customer Success Consultant for a Global SaaS Technology Company** We need a highly motivated and action oriented individual to join our strategic Global Customer Success team in Toronto. Alertdriving® has been the innovative leader in the global driver risk management space for almost 25 years. Its world-class enterprise technology platform,...

  • Customer Success Representative

    5 hours ago

    North Vancouver, Canada Intranet Connections Full time

    As an essential member of the **Customer Experience Team at IC**, this is one exciting opportunity! It’s also an extremely rewarding job, building close relationships, and proactively steering customers to greater outcomes in their work. **IC** focuses on customer centricity and works hard to connect people with the tools and resources they need to be...

  • Inside Sales Agent – North Bay

    4 days ago

    North Bay, Canada Zedd Customer Solutions Full time

    ABOUT ZEDD CUSTOMER SOLUTIONS: Zedd Customer Solutions is a large Canadian owned and operated Outsource Contact Centre Services provider. Our success can be attributed to the dedication, hard work and service excellence delivered every day by our talented team of contact centre professionals. We understand our clients’ need for outstanding management of...

  • Client Success Manager

    2 weeks ago

    North York, Canada STAN AI Full time

    Working as a part of STAN’s Customer Success Team, the Customer Success Manager, will contribute to the long-term growth and retention of Enterprise property management firms using STAN, through rapport building and solutions-based selling across an assigned book of business.  About Us:We believe that properties can be managed autonomously. Do you?