Key Account manager
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Our client is seeking a versatile, commercially minded Key Account Manager to lead and grow direct-to-consumer (D2C) sales channels across Canada, with selective exposure to the U.
S. market. The ideal candidate is equally comfortable managing major national retail accounts and driving D2C growth, and ideally brings existing relationships with major retailers. This position reports directly to both the Director, Admin & Finance and the Director, Supply Chain and will be required to provide weekly updates to the head office at management meetings.
Key Responsibilities
Direct-to-Consumer (D2C) Sales
Own and grow D2C revenue across Canada and select U.
S. accounts. Manage relationships with online marketplaces and drop-ship partners. Collaborate on promotions, merchandizing, content, and product launches. Monitor pricing, margins, customer feedback, and competitive positioning. Use data and analytics to optimize assortment and channel performance.
Sales Strategy & Forecasting
Develop and execute integrated sales strategies across D2C channels. Prepare sales forecasts, budgets, and account-level plans. Track KPIs and provide regular reporting on sales performance, margins, and growth opportunities. Work cross-functionally with Finance, Operations, and Customer Service to align demand planning and inventory.
Relationship & Business Development
Leverage existing relationships to accelerate access to major accounts. Prospect and develop new wholesale, retail, and online opportunities. Represent the enterprise at trade shows, buyer meetings, and industry events.
Compensation
Competitive base salary. Performance-based bonus tied to revenue, margin, and strategic objectives. Travel and business expenses reimbursed.
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