Dispatcher Team Lead
1 week ago
Join as a Dispatcher Team Lead at Steele's Transportation Group. Steele’s Transportation Group (Steele’s) specializes in providing scheduled LTL freight in Alberta and local pickup and delivery from terminal hubs in Calgary and Edmonton. Founded in 1957, Steele’s has a strong reputation for reliable, timely and competitive freight services. Job Summary The Lead Dispatcher operates under the direction of the Manager, Customer Service & Dispatch, and is responsible for executing daily dispatch operations within established service and profitability parameters. This role ensures efficient and timely dispatch of drivers, optimal routing, and coordination with customers and team members to maintain high service levels. The Lead Dispatcher provides guidance and support to the dispatch and customer service team, handling escalations and implementing strategies to improve operational efficiency. Job Responsibilities Daily dispatch operations and planning (loading) and scheduling that are efficient and profitable. Manage and participate in daily dispatching activities, including scheduling and routing drivers for pickups and deliveries. Monitor and manage real‑time dispatch activities to address issues promptly. Ensure compliance with company policies, industry regulations and safety standards. Team leadership: provide guidance, support, training, performance reviews and develop training programs. Escalate customer‑impacting issues, staffing constraints and profitability risks to the Manager, Customer Service & Dispatch. Routing and scheduling: optimize routes, reduce transit times and improve on‑time performance; coordinate with drivers to manage schedules. Customer coordination: serve as point of contact for escalated customer issues and complex inquiries; communicate and resolve problems to ensure high satisfaction. Data management and reporting: monitor dispatch metrics and KPIs, prepare regular reports, identify trends and opportunities for improvement. Continuous improvement: identify opportunities for process improvements, stay updated on industry trends and lead initiatives to enhance service quality and operational efficiency. Compliance and safety: ensure all dispatch activities comply with DOT regulations and company policies, promote a culture of safety, resolve issues promptly. Education and Experience Requirements Bachelor’s degree in logistics, supply chain, commerce or business administration. Minimum 3–5 years of experience in dispatch operations, preferably in the transportation or logistics industry. Previous supervisory or leadership experience is a plus. Qualifications / Skills Strong leadership and team/people management abilities. Excellent communication and interpersonal skills. Proficiency in dispatch software and routing technologies; experience with asset‑based LTL freight. Analytical and problem‑solving skills. Ability to multitask and work in a fast‑paced environment. Knowledge of NSC regulations and industry best practices. Strong geographical knowledge of Calgary and Edmonton. Current forklift operator’s license, TDG certification and a valid driver’s license (Class 5 minimum, Class 1 preferred). Job Type, Schedule & Location Full‑time, permanent. 8–10‑hour shift, Monday to Friday, in‑person, Calgary, Alberta – reliable commute or relocation required. Are You a Good Fit? Think you have what it takes? Are you ready to join a great team? Please submit your application today #J-18808-Ljbffr
-
Dispatcher Team Lead
17 hours ago
Calgary, Canada Steelesgroup Full timeAbout UsSteele’s Transportation Group (Steele’s) specializes in providing scheduled LTL Freight in Alberta and local pickup and delivery from our terminal hubs located in Calgary and Edmonton. Steele’s has a strong reputation for our service, which we have been building since 1957.Steele’s is an asset-based business which utilizes a fleet of...
-
Dispatcher Team Lead
1 week ago
Calgary, Alberta, Canada Steele's Transportation Group Full timeAbout Us Steele's Transportation Group (Steele's) specializes in providing scheduled LTL Freight in Alberta and local pickup and delivery from our terminal hubs located in Calgary and Edmonton. Steele's has a strong reputation for our service, which we have been building since 1957. Steele's is an asset-based business which utilizes a fleet of dedicated...
-
Dispatcher Team Lead
5 days ago
Street Southeast #, Calgary, Alberta, Canada, TC E Steele's Transportation Group Full timeAbout Us Steele's Transportation Group (Steele's) specializes in providing scheduled LTL Freight in Alberta and local pickup and delivery from our terminal hubs located in Calgary and Edmonton. Steele's has a strong reputation for our service, which we have been building since Steele's is an asset-based business which utilizes a fleet of dedicated...
-
Lead Dispatcher
1 week ago
Calgary, Canada Executive Compass Flight Institute Ltd. Full time**Position: Lead Flight Dispatcher** **Location: Executive Compass Flight Institute, Springbank Airport** **About Us** Executive Compass Flight Institute is a modern and innovative flight school located at Springbank Airport. Our management team brings over 20 years of experience in flight training, and we are committed to providing a professional and...
-
Lead Dispatcher: Route Optimization
1 week ago
Calgary, Canada Steele's Transportation Group Full timeA leading transportation firm is seeking a Dispatcher Team Lead in Calgary, Alberta. The ideal candidate will manage daily dispatch operations, ensure compliance with regulations, and lead a team to optimize routing and service quality. Requires a Bachelor's degree in logistics and 3-5 years of experience in dispatch, with strong leadership and communication...
-
Security Guard
3 weeks ago
Calgary, Canada Allied Universal Full timeOverview We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal® we pride ourselves on fostering a promote from within culture. Countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer...
-
Security Guard
6 days ago
Calgary, Canada Allied Universal Full timeJob Description We are North America’s leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal® we pride ourselves on fostering a promote‑from‑within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior...
-
Dispatcher
3 days ago
Calgary, Canada Versacold Full timeVersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....
-
Lead Dispatcher – LTL Freight
16 hours ago
Calgary, Canada Steelesgroup Full timeA logistics company in Calgary, Alberta is seeking a Dispatcher Team Lead to manage daily dispatch operations while actively participating in coordinating and supporting the dispatch team. The ideal candidate will have 3-5 years of experience in dispatch operations, strong leadership abilities, and excellent communication skills. Successful candidates will...
-
Dispatcher
3 days ago
Calgary, Canada FleetOptics Inc. Full time**Title**: Dispatcher **Reports To**: Operations Manager **Territory**: Calgary, AB **Availability**: Mornings, Afternoons, Evenings and/or Weekends **Status**:Part-Time with Full-Time opportunity after probationary period **Department**: Operations **PURPOSE** The Dispatcher coordinates the daily delivery operations by assigning and monitoring...
