Customer Experience Associate
2 weeks ago
Work LocationWhitby, Ontario, Canada Hours15 Line of BusinessPersonal & Commercial Banking Pay Details22.50-28.33 CAD. TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. About the RoleCan you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent customer experience? If so then, take the next step to your future today and apply for the position of a Customer Experience Associate. We are expecting an all‑around champion who can understand customer needs and advise best suited banking solutions for a positive customer experience. Responsibilities Process financial transactions like deposits, withdrawals, and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters Respond and resolve customers' concerns using standard procedures and escalating non‑standard activities, as necessary Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner Connect personally with customers to advise them appropriately and clearly on banking solutions and processes Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development Assist the team by respecting coworkers, staying dedicated, and keeping everyone up‑to‑date on the status of routine activities Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence Job Requirements High School diploma and/or 1+ years of relevant experience Undergraduate degree or equivalent is an asset. Strong administration, organizational, planning and time management skills to work in a fast‑paced environment. Hands on knowledge of using MS Office (Word, Excel, and Outlook) and internet. A go‑getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities. A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner Seniority LevelEntry level Employment TypePart‑time Job FunctionOther IndustriesBanking #J-18808-Ljbffr
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Customer Experience Associate
2 weeks ago
Whitby, Canada TD Securities Full timeCustomer Experience Associate – Whitby, Ontario, Canada Work Location: Whitby, Ontario, Canada Hours: 15 Line Of Business: Personal & Commercial Banking Pay Range: 22.50 - 28.33 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies allow colleagues to progress through the salary range...
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Customer Experience Associate
2 weeks ago
Whitby, Canada TD Full timeA leading financial institution in Whitby, Ontario is seeking a Customer Experience Associate to provide exceptional customer service and process financial transactions. The role requires a High School diploma, strong communication, organizational, and administration skills. The ideal candidate will assist customers with their needs and recommend suitable...
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Part-Time Banking Customer Experience Associate
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Whitby, Canada TD Full timeA leading financial institution is looking for a Customer Experience Associate in Whitby to provide exceptional customer service and handle financial transactions. This part-time role requires a strong commitment to customer satisfaction and the ability to understand customer needs. Candidates should have a high school diploma and relevant experience,...
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Customer Experience Associate
2 weeks ago
Whitby, Ontario, Canada TD Securities Full timeWork Location:Whitby, Ontario, Canada*Hours:*15*Line Of Business:*Personal & Commercial Banking*Pay Details:* CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been...
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Customer Service Sales Associate
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