Vice President, Quality Assurance and Food Safety
2 weeks ago
Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.
Location:
- Head Office: 25 Sims Crescent, Unit 1, Richmond Hill ON L4B 1C9
The VP of Quality Assurance and Food Safety will play a pivotal role in ensuring that our food manufacturing facilities and retail kiosks maintain the highest standards of quality, safety, and regulatory compliance. This position will oversee all aspects of quality assurance, including product testing, quality control processes, regulatory compliance, and continuous improvement initiatives.
What You’ll Do:
- Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with regulatory requirements and industry standards.
- Lead and manage the Quality Assurance and Food Safety team, providing guidance, support, and training to ensure that quality objectives are met.
- Establish and maintain quality control processes and systems to monitor product quality throughout the manufacturing process, from raw material sourcing to finished product distribution.
- Develop quality assurance and food safety key performance indicators to monitor performance and identify areas of improvement.
- Conduct regular audits and inspections to assess compliance with quality standards, identify areas for improvement, and implement corrective actions as necessary.
- Collaborate with cross-functional teams, including Operations, Production, Product Development, and Procurement to drive continuous improvement initiatives and enhance overall product quality and safety.
- Establish and work with Senior Leadership on the annual Quality Assurance and Food Safety budget and ensure adherence throughout the fiscal year.
- Develop and maintain relationships with regulatory agencies and industry stakeholders to stay informed of regulatory changes and industry trends.
- Lead crisis management and product recall procedures, ensuring timely and effective responses to quality-related issues.
- Drive a culture of quality excellence and continuous improvement throughout the organization, fostering a proactive approach to quality assurance and risk management.
- Prepare and present reports on quality performance, trends, and initiatives to senior management and stakeholders.
- Stay abreast of emerging technologies, industry best practices, and quality assurance trends to drive innovation and maintain a competitive edge.
- Bachelor’s degree in food science, microbiology, chemistry, or a related field; advanced degree preferred.
- Minimum of ten years of experience in quality assurance or quality control roles within the food manufacturing industry, with at least 3 years in a leadership or management capacity.
- Proven track record of developing and implementing quality assurance programs and processes in a food manufacturing environment.
- Strong knowledge of food safety regulations, including FDA, USDA, and GFSI standards (e.g., SQF, BRC).
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate cross-functional teams.
- Demonstrated ability to drive continuous improvement initiatives and implement best practices to enhance product quality and safety.
- Strong analytical and problem-solving skills, with the ability to identify root causes of quality issues and implement effective corrective actions.
- Experience managing crisis situations, including product recalls and quality-related incidents.
- Proven ability to build and maintain relationships with regulatory agencies, industry stakeholders, and external partners.
- Results-oriented mindset with a focus on achieving quality objectives and driving business success.
- Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
- Competitive Rewards: Reap the benefits of a comprehensive compensation package with a bonus plan, group health benefits, and retirement plans that recognize your outstanding contribution.
- Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
- Champion Diversity and Inclusion: We proudly celebrate and champion employment equity, diversity, and inclusion through our Affinity Committee, ensuring that every voice is empowered and heard.
- Lead the Sustainability Revolution: As part of our commitment to ESG, our Sustainability Committee drives our environmental initiatives and champions sustainable practices.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs.
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