Job ID #31495: Senior Project Manager, Enterprise Solutions

Job ID #31495: Senior Project Manager, Enterprise Solutions Contribute to the City of Hamilton, one of Canada’s largest cities – home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason Job Details Union: Non‑Union Job Description ID #: 5361 Close date: Submit your application online at www.hamilton.ca/city-council/jobs-city by 4:00 p.m. on November 5, 2025. Duration: 13 months Internal applicants should apply with your work e‑mail address. External applicants are considered only after the internal posting process has been completed. Only applicants chosen for an interview will be contacted. Summary of Duties Reporting to the Supervisor, Strategy & Architecture, Project Services, the Senior Project Manager, Enterprise Solutions is primarily responsible for managing enterprise wide IT projects and is accountable for ensuring that project management duties are delivered through the effective and efficient use of financial and internal and external resources. The Senior Project Manager, Enterprise Solutions is accountable for ensuring that assigned projects are delivered according to IT PMLC Framework with focus on control of project scope, schedule, cost and the management of associated risks. The Senior Project Manager, Enterprise Solutions provides leadership, guidance, technical competence, innovative problem solving, and achieves results through effective collaboration and teamwork. General duties include following project management best practices, project planning, delivery, and project resource management; managing large projects and investigative assignments such as business case creation, process reviews, process improvements or re‑engineering, implementation of software to support re‑designed business processes, cost‑benefit analyses, benchmarking studies, assessment of service delivery, department’s performance measurement and monitoring frameworks. Working closely with other IT teams, promote teamwork and provide direction to cross‑functional teams, provide clearly defined goals and objectives, provide advice on project issues and problem resolution. Develop and maintain standard project management documentation and plans such as project charters, business cases, reporting and monitoring of project status, risks and issues, performance measurement, and management of organisational change including change management plans and operational impacts associated with projects. Manage, coach and counsel members of cross‑functional teams in a matrixed environment, including staff from other City areas, external consultants, contractors, vendors and external regulatory organisations, clarifying roles and responsibilities, setting performance expectations, providing individual direction and feedback, and ensuring effective team communication. Effective risk management, including working with the team to identify project risks and develop strategies to mitigate or minimise potential impacts. Develop and maintain project schedules, including leading stakeholders in identification of project tasks and dependencies, project resources and skill requirements; formulate contingency plans to address schedule revision, resource adjustments, fund allocation and work requirements. Responsible for ensuring quality control throughout the project lifecycle. Development and maintenance of project budget and future budgetary impacts. Project reporting using PPM software, written and verbal reporting to stakeholders at all levels. Vendor management, ensuring compliance with contracts through effective planning and monitoring. Contribute and adhere to all corporate standards, including IT processes, finance and procurement policies, standards and procedures. May be assigned to an initiative or project requiring the individual to take direction from other IT Division Supervisors, Managers and/or Senior Project Managers. Participate in the development of programmes, products or services by assessing the impact, effectiveness and feasibility of proposed changes (review options and proposals, often developed by others). Make recommendations regarding feasibility and implementation of changes. Stay current on emerging technologies and project management techniques. Work in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton corporate and departmental policies and procedures related to the major responsibilities of the job. Perform other duties as assigned which are directly related to the responsibilities of the position. Qualifications Developed understanding of Computer Science or related discipline, web applications and technologies normally acquired by attaining a University Degree in Computer Technology or related discipline or an equivalent combination of education and relevant technology work experience preferably with hands‑on technology exposure. 7+ years of progressive experience as a Project Manager. PMP or comparable Project Management certification is required. Progressive project experience managing the delivery of large and complex IT project(s) or programme(s), involving multiple solutions and stakeholder groups. Passion for delivery and customer satisfaction which is driven by your ability to see the big picture. Excellent interpersonal skills, including written and verbal communications skills. Excellent negotiation and mediation skills. Excellent critical thinking, evaluation and analytical skills and the ability for long‑term strategic thinking. Proven experience and success leading multiple projects simultaneously, exhibited through excellent organisational, time management and multi‑tasking skills. Demonstrated ability to effectively manage a multi‑disciplinary staff in a partially unionised environment. Experience with Microsoft 365 is required. Experience in change management is required. Demonstrated ability to use Microsoft productivity tools (e.g. Teams, SharePoint, Word, Excel, PowerPoint, Visio, Planner/Project) to create and maintain project documents. Experience in Business Relationship Management will be considered an asset. Notes NOTE 1: As a condition of employment, the successful applicant(s) will be required to achieve a satisfactory Criminal Record and Judicial Matters Check (CRJMC). NOTE 2: As a condition of employment, the successful applicant(s) will be required to undergo a Social Media Background Check which will be conducted by Human Resources. This report must meet the employer’s satisfaction to proceed with employment. Disclaimer: Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination. Terms The City is an equal opportunity employer that is committed to inclusive, barrier‑free recruitment and selection processes. Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier‑free employment and accommodation without discrimination. The City will provide accommodation for applicants in all aspects of the hiring process, up to the point of undue hardship. If you have an accommodation need, please contact Human Resources as soon as possible to make appropriate arrangements. Additional Information Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Project Management and Information Technology Industries: Government Administration #J-18808-Ljbffr