Job Id #30630: Enterprise Applications Specialist

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
- **Job ID #30630: Enterprise Applications Specialist**:

- **Union**: Non-Union
- **Job Description ID #: 7700**:
**SUMMARY OF DUTIES**

Gathering information from multiple sources in order to translate complex business requirements into functional and technical solutions, the Enterprise Application Specialist will engage with a variety of stakeholders and work collaboratively with project teams and external partners to deliver exceptional customer service that meets the client needs. The Enterprise Application Specialist will be involved in all project phases, from requirements gathering, solution design and development, testing, deployment, and support. This position has access to sensitive and confidential financial and human resource information.

**GENERAL DUTIES**
- Leads and coordinates the development and implementation of the new business and citizen-facing solutions leveraging Azure services (Azure Functions, Logic Apps, DevOps, SQL Database, etc.), utilizing Power Platform tools (Power Apps, Power Automate, Power BI, D365).
- Analyzes information collected from diverse sources, breaks down high-level data into granular details, and discerns between user requests and the fundamental business requirements.
- Develops and supports custom solutions and interfaces using Power Apps, Power Automate, Power BI, Dataverse and other Power Platform Products. Embeds M365 components like SharePoint, Teams, Planner, etc. in the solution design as required.
- Designs and configures custom end-to-end low-code solutions that enable business processes to be digitized with intuitive user experiences which improve service delivery, productivity, collaboration, and information sharing.
- Conducts research and testing of new concepts and use-cases to evaluate the business case rationale for implementation, maintaining cost effectiveness, and system flexibility. Provides recommendations to leadership on emerging products, services, protocols, and standards.
- Understands and monitors the regulatory and security requirements for data as it relates to the municipal government sector. Ensures compliance with policies and procedures while also ensuring the availability and sharing of critical and highly sensitive City data.
- Monitors the changes in Microsoft ecosystem of products, their offerings, enforcement rules, best practices, or product replacements, assesses their impacts and participates in the development of preventative and mitigative action plans.
- Collaborates in the administration of the Microsoft M365 suite of productivity and Power Platform Centre of Excellence (CoE).
- Assists in developing section goals, work plans and objectives by participation in strategic planning sessions.
- Establishes and maintains regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent activities. Explains concepts to technical and non-technical stakeholders understanding business needs and its challenges.
- Works in accordance with the City of Hamilton’s Corporate and IT policies, processes and procedures; contributes to the creation and sustainment of technology frameworks and architectures and tools.
- Acquires and applies knowledge of the City and IT department’s strategic goals and objectives.
- Works in accordance with the provisions of applicable Health and Safety legislation and all City of Hamilton Corporate and departmental policies and procedures related to Occupational Health and Safety.
- Performs other duties as assigned, which are directly related to the major responsibilities of the job.

**QUALIFICATIONS**
- University degree in Computer Science, Information Systems or related discipline or an equivalent combination of education and relevant business
- Demonstrated 7 or more years of experience in cloud development with a strong focus on Microsoft Azure and Power Platform.
- Proficiency in programming languages such as C#, SQL, JavaScript, XML, XSLT, Liquid markup and TypeScript.
- Demonstrated experience with SOAP and RESTful web services, ASP.Net,.Net framework, JSON, CSS, and HTML.
- Experience with Azure Functions, Logic Apps, DevOps, Microsoft 365 product suite, SharePoint Framework (SPFx), Power BI, Power Apps, Dataverse, Power Pages, Power Automate, Power Virtual Agent, or D365.
- Working knowledge of SQL Ser