Current jobs related to Second Line Service Desk Engineer - Duncan - Duncan & Toplis group
-
Second Line Service Desk Engineer
4 weeks ago
Duncan, Canada Duncan & Toplis group Full timeOur IT services team is seeking a Second Line Service Desk Engineer. What does this role involve? As a Second Line Service Desk Engineer, you will have a proactive approach with excellent customer service. You will assist the account management team with account meetings, projects, complaints, sales, and other related tasks. Teamwork You will work...
-
Front Desk Agent
2 weeks ago
Duncan, Canada Super 8 Hotel, Duncan Full timeLocated at the city center of beautiful Duncan, this newly managed Hotel is a fantastic opportunity for you to get started in the fast-growing hospitality industry! We strive for the highest degree of professionalism, efficiency, and a memorable experience to ensure 100% guest satisfaction. We are a passionate, growing team, and are looking for energetic and...
-
Front Desk Clerk
21 hours ago
Duncan, Canada M'akola Housing Society Full time**EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual** M’akola Housing Society Duncan, BC - Ts-i-ts-uwatul Lelum M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take...
-
Duncan, Canada Cowichan Women Against Violence (CWAV) Society Full time**Posting Number**: 2025-0826-4 **Location**: Cowichan Valley **Salary**: $75,000 - $80,000 annually, with full extended benefits after probation (medical, dental, employer RSSP contributions, and a weekly self-care hour) **Hours**: Full-time, 40 hours per week (Monday-Friday, 8:30am-5:30pm), with some evenings, weekends, and on-call...
-
Office and Program Administrator for Second Stage
23 hours ago
Duncan, Canada Cowichan Women Against Violence (CWAV) Society Full time**Posting Number**: 2024-28 **Position**: Second Stage Office & Program Administrator **Reporting Relationship**:Reports to Second Stage Program Manager **Hours**: 30 hours per week, Monday-Friday 12pm-6:30pm **Benefits**: Competitive salary with benefits after a three-month probationary period, including RRSP contributions, self-care hour, medical, and...
-
Front Desk Supervisor
2 weeks ago
Duncan, Canada Thunderbird Motor INN Full timeThunderbird Motor Inn is searching for a customer centric Front Desk Supervisor. You are responsible for the overall performance of the Front Desk team including night auditor. You will provide leadership, direction, and guidance to the team, ensuring the guests receive the highest level of service, and completing administrative tasks, while maximizing room...
-
Second Cook
2 weeks ago
Duncan, Canada M'akola Housing Society Full time**EMPLOYMENT OPPORTUNITY** **Second Cook - Casual** M’akola Housing Society Duncan, B.C., Ts'i'ts'uwatul' Lelum M’akola Housing Society (MHS) is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take...
-
Front Desk Clerk
7 days ago
Duncan, Canada M'akola Housing Society Full time**EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual / On-Call** M’akola Housing Society Duncan, BC - Ts-i-ts-uwatul Lelum Do you have a background in healthcare or experience working with seniors or Elders? Are you looking for an opportunity with a flexible schedule, convenient location and positive work environment? The Casual/On-call Front Desk...
-
Front Desk Clerk
3 days ago
Duncan, Canada M'akola Housing Society Full time**EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual / On-Call** M’akola Housing Society Duncan, BC - Ts-i-ts-uwatul Lelum We honour our Indigenous roots as an Indigenous organization and strive to hire and train interested Indigenous people to work in all areas of our organization. We understand that there have been historical events that have affected...
-
Front Desk Clerk
3 days ago
Duncan, Canada M'akola Housing Society Full time**EMPLOYMENT OPPORTUNITY** **Front Desk Clerk - Casual, On-Call** M’akola Housing Society Duncan, BC - Ts-i-ts-uwatul Lelum M’akola Housing Society is an Indigenous affordable housing provider committed to supporting vibrant, diverse communities in British Columbia. We strive to create a welcoming and supportive environment where all team members take...
Second Line Service Desk Engineer
4 weeks ago
Our IT services team is seeking a Second Line Service Desk Engineer.What does this role involve?As a Second Line Service Desk Engineer, you will have a proactive approach with excellent customer service.You will assist the account management team with account meetings, projects, complaints, sales, and other related tasks.TeamworkYou will work closely with the Service Desk Pod Member, acting as the primary contact point for clients in their region, addressing all support tickets and queries.You will assist with client meetings onsite and remote, project coordination and implementation, complaint handling, and supporting sales activities.You will serve as the main point of contact for clients, managing and resolving support tickets and queries promptly, whilst building strong relationships to ensure high levels of client satisfaction and retention.Skills and experienceWe encourage candidates of all backgrounds and capabilities to apply, although it’s essential that your values and experience align with this role’s key responsibilities. To be successful you will:have excellent communication and presentation skills with the confidence to communicate with clientshave excellent organisational skills working to tight deadlines and the ability to work well under pressurea strong understanding of ITIL and the best practices to deliver a positive outcomebe experienced in supporting account management activities, managing client relationships and resolving client issues.Join Duncan & ToplisFrom flexible working arrangements and time-matched volunteer hours to online fitness classes and mental health support, at Duncan & Toplis we're committed to helping our people maintain a healthy and balanced lifestyle.We help our team to develop their talents and encourage ambitious individuals to progress their careers and expand their professional and personal capability with fully supported training.Our values of trust, partnership, and inclusivity are at the forefront of everything we do.Full support and 18 weeks full pay for maternity and adoption leave, inclusive of statutory maternity and adoption pay, and two weeks full pay paternity leave for eligible team members.Fully supported training and CPDContinuous learning support to help develop skills and long-term goals through mentoring, coaching, technical and soft skill training.Death in serviceInsured benefit available to all team members up to the age of 65, four times annual salary. Conditions apply.Discounted wills and power of attorney50% discount for team members and their partners and 25% discount for team members' parents and children.Enhanced holidaysMinimum of 22 days annual leave (plus bank holidays), increasing to 27 days after five years of service and for managers. 32 days (plus bank holidays) for directors.Private medical insuranceNon-subsidised purchase through a group company scheme.Flexible annual leaveBuying or selling of annual leave up to five days. Conditions apply.Talent referral bonusBonus payments up to £1,000 on successful candidate referrals for eligible team members.Employer contribution starts at 3% with length of service-related increases and up to 7% matched contributions for eligible team members.Half day paid leave matched with half day annual leave for voluntary and charitable activities.Employee assistance programme for 24/7 confidential support from trained counsellors and access to trained mental health advisers.Team milestone awardMilestone celebration rewards at five, 10, 15 and 25 years with additional benefits, experience vouchers, and gifts.Online fitness classesOnline fitness programmes with a variety of workouts, including yoga, pilates, strength training, and cardio.Permanent health insurancePermanent health insurance is available to eligible team members who have one years continuous service. Conditions apply.Agile working - hybrid/flexibleFlexible working hours and locations (office or home) for a better work life balance.Enhanced sickness entitlementFour weeks full pay followed by four weeks half pay.Study leaveStudy leave to help achieve fully supported qualifications.EV salary sacrifice schemeSalary sacrifice scheme to lease an electric vehicle, smart charger, EV energy tariff, and free miles in one hassle-free package.Management and leadership academyOur development programmes are designed for all career stages, from the first step into management through to our six-month leadership academy.Healthcare workplace appEmpowering team members with digital-first tools and professional care, including guidance, consultations, and support for mental and physical wellbeing.Fully supported qualificationsHelping the next generation of accountants and advisers to achieve formal, industry-recognised qualifications.Cycle to work schemePurchase a bike through this scheme and pay it back over a 12-month period. #J-18808-Ljbffr
