Manager of Second Stage Transitional Housing Program

**Posting Number**: 2025-0826-4

**Location**: Cowichan Valley

**Salary**: $75,000 - $80,000 annually, with full extended benefits after probation (medical, dental, employer RSSP contributions, and a weekly self-care hour)

**Hours**: Full-time, 40 hours per week (Monday-Friday, 8:30am-5:30pm), with some evenings, weekends, and on-call responsibilities

**Start Date**: As soon as possible

**About CWAVS**

For over 40 years, the Cowichan Women Against Violence Society (CWAVS) has been a trusted leader in advancing safety, equity, and social justice. As a growing organization with multiple locations and innovative programs, we provide life-changing support to women, children, and families in the Cowichan Valley.

**About the Role**

The Kwi’ Lelum Second Stage Program Manager (SSPM) oversees day-to-day operations of CWAVS’s Second Stage Housing program. This role provides leadership, direction, and supervision to staff, ensures safe and trauma-informed client services, manages budgets, and maintains facility operations. The SSPM is part of CWAVS’s management team and contributes to the implementation of the organization’s vision and strategic plan.

**Why Apply**
- Lead with Impact: Your leadership will directly support women and children building safety, stability, and hope.
- Grow Your Practice: Join a collaborative leadership team that values mentorship, continuous learning, and trauma-informed excellence.
- Advance Equity: Work within a feminist, anti-oppressive, and culturally safe framework committed to reconciliation and community partnership.

**Key Responsibilities**
- Provide program leadership that reflects feminist, trauma-informed, and anti-racist principles.
- Foster a strong, team-based approach with staff through mentorship, coaching, and collaboration.
- Recruit, train, supervise, and evaluate program staff.
- Ensure program safety, compliance, and quality service delivery.
- Oversee program budget, rent collection, and reporting obligations.
- Manage site maintenance, safety, and renovations in collaboration with facilities staff.
- Provide on-call support and direct services, including crisis intervention and resident mediation.
- Step in to cover staff roles in emergencies.

**What You Bring**

**Essential Qualifications**
- Degree or diploma in Social Services, Business/Administration, or related field (equivalent combination of education and experience considered).
- Minimum 2 years’ leadership/supervisory experience in social services, housing, or related residential programs.
- Demonstrated success leading teams in trauma-informed, client-centred environments.
- Experience with program budgeting, funder/reporting compliance, and basic data tracking.
- Strong de-escalation, crisis response, and conflict resolution skills.
- Excellent communication and relationship-building skills with staff, residents, and community partners.
- Satisfactory vulnerable sector Criminal Record Check; First Aid (or willingness to obtain); legally entitled to work in Canada.

**Key Skills**
- Collaborative leadership and mentorship
- Strategic and operational planning
- Budgeting and data-informed decision-making
- High emotional intelligence and cultural humility
- Clear written and verbal communication
- Commitment to equity, anti-racism, and reconciliation

**Hiring Preference & Commitment to Reconciliation**

**How to Apply**

Subject Line: [Your Name] - Application for Kwi’ Lelum Second Stage Program Manager Position.

**Application Deadline**: Applications will be reviewed on an on-going basis until filled.

**Job Types**: Full-time, Permanent

Pay: $75,000.00-$80,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person