Pre-Owned Sales Manager

Job Description Job Description Are you a highly driven, results orientated leader who is ready to take the first step towards an exciting career in a company committed to your success? Marino’s Automotive Group is looking for a Pre-Owned Sales Manager in Etobicoke Marino's Auto Group is seeking an experienced and motivated Pre-Owned Sales Manager to lead our used car department. The ideal candidate will be responsible for overseeing all aspects of the pre‑owned vehicle operation — from vehicle acquisition and appraisal to inventory management and team performance. This individual will play a key role in ensuring profitability, customer satisfaction, and operational excellence. Key Responsibilities Vehicle Acquisition & Appraisal Source and acquire high‑quality pre‑owned vehicles through various channels. Perform accurate vehicle appraisals using data‑driven valuation tools and market analysis. Team Leadership & Development Manage, coach, and train the pre‑owned sales team to achieve monthly and annual sales goals. Support sales consultants in closing deals and improving overall performance. Ensure that all team members follow dealership processes and use available sales tools effectively. Sales & Customer Satisfaction Assist the sales team in negotiations and closing transactions. Handle and resolve customer complaints related to the used car operation promptly and professionally. Foster a culture of transparency, trust, and exceptional customer service. Inventory & Operations Management Review inventory daily to ensure all units are retail‑ready, properly displayed, and marketed effectively. Monitor market trends to optimize inventory mix and pricing strategies. Set and track monthly sales and gross profit targets for the department. Review monthly performance reports with the General Manager and identify areas for improvement. Successful Candidates Possess Minimum of 3–5 years of experience in automotive sales management (preferably pre‑owned). OMVIC certification is required. Proven track record in vehicle acquisition, appraisal accuracy, and achieving sales goals. Strong leadership, communication, and coaching skills. Excellent customer service and conflict‑resolution abilities. Proficiency with dealership management systems (DMS) and inventory management tools. Valid driver’s license with a clean driving record. Experience with PBS and Deskit is considered a strong asset. Why Work for Marino’s Automotive Group Competitive base salary plus performance‑based bonuses. Demo, Health, dental, and vision benefits. Ongoing training and professional development. A leadership team that believes personal growth, mentorship, ongoing training and support. As a family owned and operated organization servicing the GTA for 50 years, we have a family‑like culture, where camaraderie and a sense of belonging make our workplace feel like a second home. A culture of inclusivity where every individual's unique perspective is valued and respected. Marino’s Auto Group is committed to providing equal employment opportunities to all individuals, regardless of their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by applicable law. We value diversity and believe that a diverse workforce enhances our ability to innovate, serve our customers, and create a more inclusive and dynamic workplace. We strive to create a work environment that promotes fairness, equity, and respect for all employees and applicants. Our commitment to equal opportunity employment is reflected in every aspect of our employment practices, including recruitment, hiring, training, promotion, compensation, benefits, and disciplinary actions. No Agencies Please #J-18808-Ljbffr