Care Coordinator

Base pay rangeCA$17.60/hr - CA$24.54/hrCare Coordinator – Hamilton RegionStatus: Casual part timeLocation: The successful candidate will assist multiple clinics across the Hamilton region.Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on being on a driven team of industry experts and building a reputation for exceptional standards of work and quality? If so, come and join us as a Care Coordinator with the Hamilton Region, a part of Lifemark Health Group clinic, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator who shares this same philosophy.At Lifemark, we walk the talk of our company Core Values: “We have fun”, “We strive for simplicity”, “We trust each other to do the right thing”, “We go the extra kilometre” and “We belong here”.The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral sources. This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects of patient intake, data entry, answering the phone, outbound calling, receiving faxes and emails, as well as invoicing and payments.BenefitsOpportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven teamSupportive and collaborative administrative teamPositive and comforting work environmentOpportunities for growth within a national companyNationally recognized brand with a strong digital presencePrimary ResponsibilitiesAnswer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concernsCoordinate a detailed and accurate intake of information on the patient\'s first visit to the clinic and throughout their treatment planAssist patients with completing paperwork at the clinic to avoid errors and inaccurate informationCoordinate scheduling of patient appointments and maintain the patient’s medical recordCollect payment at time of service and maintain accurate insurance claims to third party fundersComplete data entry and billing for third party fundersCoordinate courier packages (in or outgoing) and process incoming and outgoing email, mail and faxesProvide administrative support to the Care Coordinator Manager and Clinic DirectorQualifications & Core CompetenciesHigh School Diploma, G.E.D. or equivalentHigh degree of organizational and multi-tasking skills in a busy and fast-paced work environmentPrevious experience in a physiotherapy or private health care clinic setting is an assetExcellent communication (verbal and written) and interpersonal skillsComputer savvy and data entry skillsFlexible and adaptable to changeAbility to hit the ground running with minimum supervisionPost secondary education in Medical Office Administration or related field considered an assetReliable transportation to work at multiple clinics across Hamilton region is requiredInclusionWe are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.AccommodationAccommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent @lifemark.caVisit and ApplyVisit www.lifemark.ca/careers #J-18808-Ljbffr