Administrative Assistant, Fitness

General Manager – Planet Fitness, Etobicoke Toronto (Etobicoke) ON 180 Queens Plate Drive, Toronto, ON M9W 6Y9 Canada Its fun to work in a company where people truly BELIEVE in what they're doing About the Role The Club Manager will be responsible for the oversight of gym operations to ensure an exceptional Judgement Free member experience as well as a financially successful club. This position will be accountable for leading a team of employees in a positive motivating manner with continuous assistance in employee training and development. Essential Duties and Responsibilities Recruit, hire, train, and develop a high‑performing staff consisting of Assistant Managers, Member Service Representatives, Trainers, and Custodians. Create and maintain a welcoming atmosphere for all members, prospective members, and guests and ensure staff follows superior customer service guidelines. Schedule staff and ensure all shifts are covered. Ensure staff is providing exceptional customer service at all times. Lead by example and maintain consistent accountability for direct reports by training and coaching, ensuring adherence to PF's values and goals. Administration and processing of all weekly/bi‑weekly employee payroll. Resolve employee issues or concerns. Manage progressive discipline and termination as needed. Lead by example with involvement in all front desk related activities. Greet members and guests providing exceptional customer service to ensure that everyone feels welcome Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system, tour and sign up new members, log amenities, and communicate updates or events to members and guests. Facilitate all member requests and help to resolve any member issues and questions. Oversee cleanliness and maintenance of facility including taking responsibility for largest section of cleaning daily. Ensure the front desk area and lobby are clean and orderly. Participate in regular facility cleaning and club upkeep such as mopping up spills, trash removal, cleaning windows and mirrors, and re‑racking weights. Ensure safety of employees, members and club property by determining when equipment or facilities are in need of repair and communicating to Facilities Maintenance team in a timely manner. Manage marketing efforts by ensuring that staff is aware and trained on all marketing promotions. Authorize expenditures and refunds. Make daily bank deposits. Prepare all HR related forms and send to Corporate HR and Payroll Team. Track statistics and reports (weekly, monthly, annually). Provide backup support for any employee who is absent. Other duties as assigned based on club needs. Qualifications / Requirements Must be 18 years of age or older, have a high school diploma/GED equivalent, and have a passion for fitness and health. One to three years of experience in a management role preferred. Computer proficiency (Microsoft Suite) and the ability to learn systems quickly. Strong leadership, team building and coaching skills. Direct experience managing customer focused teams in the fitness or similar industry. Exceptional customer service and conflict resolution skills. A hard‑working, enthusiastic, and energetic management style. Organization, problem solving, and planning skills. Ability to work independently as well as part of a team. Must have a valid driver's licence, acceptable driving record, and own reliable means of transportation. Physical Demands Continual standing and walking. Continual talking and listening in person or on the phone. Must be able to lift up to 50 lbs as well as bend, crouch and reach on a daily basis. Will occasionally encounter toxic chemicals. About Us Taymax Group LP is a multi‑unit franchisee of Planet Fitness, one of the largest and fastest‑growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia and Ontario, and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest‑growing franchisees in the Planet Fitness system, consistently experiencing double‑digit growth per year. Taymax is backed by Trilantic North America, a New‐York based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor, including Developer of the Year in 2018 and Franchisee of the Year in 2019. Taymax’s corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high‑value low‑price segment of the market. Its core mission is to enhance peoples' lives by providing a high‑quality fitness experience in a welcoming, non‑intimidating environment which it calls the Judgement Free Zone. More than 90 % of Planet Fitness stores are owned and operated by independent franchisees like Taymax. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company we strive to foster an inclusive and diverse environment where we all work toward our common goal: to enhance peoples' lives by providing a high‑quality fitness experience in a welcoming, non‑intimidating environment which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources to make an accommodation request. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further we recommend that you do not provide sensitive personal information (SSN, DOB, driver's licence number) as part of the initial application process. Administrative Assistant – Fitness & Sport Services The Administrative Assistant, Fitness & Sport Services provides a wide variety of administrative support, all of which contribute to the efficient and professional operation of the Gary W. Harris Canada Games Centre. Within a customer service focused environment and under the leadership of the Manager, Fitness & Sport Services, the incumbent is responsible for: Physical Abilities Requirements Evaluation (PARE) and Fire Testing program entry. Entry for Daily drop‑in schedules for members and community. Event and program registration Xplor Recreation entry. Budget monitoring, tracking, and reporting. Facility purchasing. Contracts and employment administration. Social media and website Administration for the Gary W. Harris Canada Games Centre. Program reception, marketing, data management, communication, and general office duties. The Administrative Assistant is the first point of contact for external community wellness and partnership event bookings such as community stencil painting, community programming, external group fitness programming etc. This involves contract development for internal and external partnerships, invoicing, and responding to inquiries for pricing, availability, and external program instructor availability. Position Responsibilities Responsibilities of the Administrative Assistant include: Provides excellent, accurate customer relations and information to all students, staff, faculty, alumni, external and internal partners, and community members. Creates all internal and external fitness & recreation sport invoicing and facility contracts for payment processing using Xplor Recreation management system and adheres to institutional policies and procedures. Approves and completes refunds for services using Xplor Recreation management system and adheres to institutional policies and procedures. Provides client communication and services pertaining to outstanding invoice payments within Fitness and Sport services. Updates fitness, sport and recreation waivers and other program related materials as required by Division, adhering to institutional policies and procedures. Responsible for multiple department email accounts and calendars, maintaining fitness, recreation, intramural outlook calendars and phone lines; responding to routine correspondence, customer requests, concerns, or complaints, providing information to inquiries promptly according to approved procedures. Completes all quarterly data entry of music services via Entandem Licensing software for the Fitness & Sport Business Units within Gary W. Harris Canada Games Centre. Responsible for Access Online software pertaining to credit card holders within the Gary W. Harris Canada Games Centre, includes data collection pertaining to purchasing, including FOAP codes, comment descriptions, entering and submitting to signing authorities. Maintains inventory and software entering, tracking supply usage in compliance with Red Deer Polytechnic policies/procedures. Completes hiring contract processes and letter compilation. Resources and orients new/returning employees and contractors as required. Tracks budgets and provides budget information to the Manager as required. Provides administrative and program support for Fitness, Sport, PARE, Fire testing and other areas as requested. Provides statistical and revenue data reports from Banner and Xplor Recreation sport management system to the Manager as required. Completes purchasing for facility, events, programming, fitness equipment, supplies, and materials as needed. Routes requests for meetings, bookings and services to facility bookings, food services, janitorial, IT, and security. Attends department meetings as required. Human Resources and Finance Reporting Completes hiring processes including job postings in People Admin, selection committees and all related employment contract entering within Banner, e‑request portal submissions and requests for all business units at the Gary W. Harris Canada Games Centre. Creates and uploads job postings and required documentation to PeopleAdmin as directed by leadership. Facilitates the recruitment and hiring process by providing hiring committees the required access to documents, scheduling interviews, and booking facilities/resources required. Creates contract letters on behalf of RDP and sends to appropriate Manager/Coordinator, new hire, and People and Culture through DocuSign. Responsible for the EPAF entry in Banner for all employee contracts and works with People and Culture and Payroll to ensure timelines and accuracy of entries. Monitors and communicates timelines related to employee start dates, end dates, probationary periods, and onboarding dates to appropriate supervisors. Marketing & Communication Responsible for compiling program plans and preparing detailed ideas for digital screens, printed marketing materials and Red Deer Polytechnic website pertaining to all fitness, recreation, and sport. Schedules layouts and ideas for all social media platforms for Fitness and Sport Services, Gary W. Harris Canada Games Centre. Updates, share and respond to all social media platforms for Fitness and Sport Services, Gary W. Harris Canada Games Centre. Content website editor, maintaining accurate and up to date website content for Fitness & Sport Services pages, Gary W. Harris Canada Games Centre, and other units as requested. Ensures marketing development and implementation timelines are met. Communicates program information to all staff to ensure clarity of process and procedures. Collaboration with Athletics, Events & Community Engagement Coordinator, the Student Life Coordinator and the Employee Wellness working Group to help develop and host events at the Centre. Provides excellent customer relations to external and internal partners, communicating regularly with clients from the contract signing to the final invoicing submission and payment processing. Responds and maintains all email and calendar platforms for the Gary W. Harris Canada Games Centre and is the first point of contact for a response. Required Qualifications Two (2) years of post‑secondary training in Business Administration, Office Administration or equivalent. Minimum two years experience providing comprehensive administrative support in a fast‑paced, demanding environment with multiple responsibilities. Excellent customer service skills and a passion for working with students and the public. Knowledge and understanding of administrative processes used in the operation of a large organization and the ability to effectively apply that knowledge to other applications. Intermediate computer skills including Microsoft Suite, Banner, Cognos. Independent decision‑making, problem solving and analytical skills. Excellent verbal and written communication skills. Knowledge in all areas of modern office practice and procedures. Experience preparing letters, memos, and other correspondence accurately. Work as an effective team member with all levels of the organization, showing teamwork and cooperation. Demonstrate outstanding organizational and time management skills. Ability to work under pressure and meet deadlines. Demonstrates initiative and motivation. Current knowledge of the administration of a post‑secondary educational institution, preferred. Accuracy and attention to detail. Listening skills. Preferred Qualifications Experience in a large organization. Exposure to contract administration. Experience in community outreach, marketing, and communications. Experience in volunteer or community event planning. Knowledge of budgetary processes. Previous experience in a college or university setting. Strong presentation skills. Experience in staff recruitment and development. Experience in customer-focused data entry. Salary or Hourly? Salary $31,265 ($24.05/ hour) Benefits and Compensation Information Red Deer Polytechnic offers a comprehensive benefits package including extended health and dental care through Blue Cross, access to a health spending account, pension plan, Employee & Family Assistance Program, generous vacation allotments, credit tuition waivers and opportunities for professional development funding. Additional time off due to institution closures between Christmas and New Year general holidays. Eligibility to access the above mentioned benefits dependent upon the Collective Agreement and related RDP policies. About Red Deer Polytechnic Focused on advancing the economic and social priorities of Alberta, Red Deer Polytechnic (RDP) provides more than 100 industry‑relevant credit and non‑credit programs to approximately 11,000 credit, non‑credit and apprenticeship students. With modern teaching and learning spaces, and state‑of‑the‑art research and innovation centres, RDP provides education and applied research opportunities in partnership with industry and communities. Red Deer Polytechnic’s main campus is located on Treaty 7, Treaty 6 and Métis ancestral lands. This is where we will strive to honour and transform our relationships with one another. Whatever brings you to Red Deer Polytechnic, we are glad you are here. And we look forward to having you as a valued member of the polytechnic community. Posting Detail Information Competition Number: 2025-A-173 Employment Type: Permanent Part‑Time Number of Vacancies: 1 Desired Start Date: 01/19/2026 FTE: 0.71 Hours of Work: 5 Hours a day, 5 Days a week Open Date: 12/10/2025 Close Date: 01/10/2026 Sports Medicine Physician – The Institute of Human Mechanics The Institute of Human Mechanics, led by world‑renowned sports medicine physician Dr. Anthony Galea, is seeking a Sports Medicine Physician to join our dynamic team. Our clinic is recognized globally for providing top‑of‑the‑line, evidence‑based care to elite athletes from all over the world, as well as individuals dealing with acute and chronic musculoskeletal conditions. Our two clinic locations within the Toronto area focus more on tertiary sports medicine, as opposed to primary care. We have a large referral base from Orthopaedic surgeons, Rheumatologists and Sports Medicine primary care centres. The ideal candidate will be a motivated, patient‑focused physician with expertise in sports injury management, musculoskeletal ultrasound and ultrasound‑guided injections such as PRP and hyaluronic acid therapies, and spinal procedures under fluoroscopy. You will work within a multidisciplinary environment alongside a team of experienced clinicians who are committed to delivering exceptional, personalized care. This is a rare opportunity to work in a world‑class sports medicine clinic known for innovation, excellence and results. Candidates must hold a valid medical license and be in good standing with the College of Physicians and Surgeons of Ontario. Training or experience in sports medicine, orthopaedics or related fields is a requirement. A strong background in regenerative medicine or interventional procedures is considered an asset. If you are passionate about advancing sports medicine and working with both elite athletes and active individuals, we invite you to apply and become part of The Institute of Human Mechanics. #J-18808-Ljbffr