Marketing Operations Associate

About NomadNomad is a tight-knit group of marketing operations experts who geek out on helping B2B businesses transform the way they engage and position themselves within their market. We have 100+ years of combined industry experience and have dedicated our careers to creating smart and salient solutions for our clients. As we continue to grow and strengthen our capabilities, we’re establishing a new team in Montreal focused on delivering exceptional work and fostering deep expertise.This position will be one of the inaugural members of our newly formed Montreal team, offering a unique opportunity to help shape its foundations and contribute to a collaborative, high-impact environment.This is an exciting time to join Nomad and be part of building something meaningful from the ground upMore about us here: www.nomadmarketing.comThe Marketing Operations Associate RoleAs a Marketing Operations Associate, you will be the driving force behind successful client relationships. You’ll lead client calls, manage project timelines, and ensure every deliverable exceeds expectations. Acting as a key point of contact, you’ll troubleshoot technical issues, build advanced automation solutions, and provide strategic recommendations that help clients grow. Your expertise in marketing automation platforms and CRM systems will empower you to optimize processes and mentor team members. Join us to make a real impact, develop your skills, and help shape the future of B2B marketing operations.As a Marketing Operations Associate, you will:Lead client kick-off and weekly status calls, set expectations, and provide regular updatesManage task distribution and ensure all deliverables are completedServe as the main or backup point of contact for client communications and project managementOversee and support Coordinators, including helping onboard and train new team membersMonitor and resolve client marketing automation platform-CRM sync issuesConduct client account audits with the Account Team, reviewing marketing automation platform sections and making strategic recommendationsUnderstand and explain marketing automation platform-CRM sync, third-party integrations, and lifecycle stagesProvide marketing automation platform & CRM strategic and process improvement recommendations to clientsQA all personal deliverables and review Account Team work for accuracy before client deliveryBuild advanced marketing automation solutions (e.g., lead scoring, nurture programs, integrations)Navigate and explain marketing automation platform Admin features, including advanced forms and sync filtersBuild and explain basic reports in marketing automation platform and CRM systems, including marketing funnel reportingPerform advanced CRM tasks (e.g., Dataloader use, page layout updates, basic flows)Keep the client team aligned with project goals and timelinesClearly articulate the scope of Start plans and maintain client expectationsDemonstrate expertise in marketing automation and B2B lifecycle marketing conceptsPerform other duties as assignedAs a Marketing Operations Associate, we require you to have:Bachelor's degree in a relevant field or equivalent experienceProven expertise in marketing automation platforms (e.g. Marketo, Hubspot, Pardot) and CRM (Salesforce) systemsIn-depth understanding of B2B marketing channels and lifecycle marketing conceptsExcellent project management and client communication skillsStrong analytical and problem-solving abilitiesAbility to provide strategic recommendations and process improvementsEffective training and mentoring skillsWillingness to continuously learn and adapt to new technologies and processes$70,000 - $100,000 a yearAt Nomad, we are committed to creating a company where all team members feel included and empowered to have a say in our company’s future. We recognize the immense value in having diversity in the workplace and believe our differences make us a stronger organization more adaptable to change. We’re proud to be an equal opportunity workplace. #J-18808-Ljbffr