Hybrid IT Service Desk Specialist

1 week ago


Toronto, Canada Diverse Lynx Full time

A technology solutions company located in Toronto is looking for an Infra. Technology Specialist to serve as the first point of contact for IT-related issues. The ideal candidate should have 5–6 years of experience in IT Service Desk or technical support roles and be proficient in Windows OS and ITSM tools. This role offers a hybrid work model and requires strong problem-solving and communication skills. Mentorship of junior analysts may be expected, along with participation in continuous improvement initiatives.
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