Specialist, Deal Desk

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

**The impact you will have**:
We are looking for a Deal Desk Specialist to drive profitability throughout the organization. The ability to recognize opportunities and communicate those internally is a valuable skill, and one that the Sales teams you will be working with will appreciate. The organization is looking to centralize Deal Registration and ensure we maximize our discounts while still quickly getting our quotes to our customers.

**This role is hybrid with the expectation of working in the Toronto office once a month.**

**What you will do**:

- Find creative ways to increase the number of Deal Registrations coming through the Deal Desk by working directly with Solutions & Alliances, Sales and the Renewals team.
- Actively run reporting to identify missed Deal Registrations.
- Calculate and advise Sales of the protected margin associated with a Special Cost.
- Advise Sales of any incremental discounts or stacking opportunities and monitor large customer Deal Registration expiries.
- Negotiate with Suppliers or Distributors where appropriate for lower costs.
- Gather Deal Registration data from target Vendors in order to validate Deal Desk impact on profitability.
- Ensure that all Special Cost cases are captured and enter the system in a timely manner while also working to maximize profitability for the company and Sales.
- Manage the loading and accuracy of Vendor Bids, and ensure Sales is aware of their bid opportunities and usage.
- Periodically backup the Deal Desk Supervisor when they are on PTO.
- Assist with Special Projects

**What you bring to the table**:

- 2+ years of business experience with a strong preference for experience in a technology company, reseller or distributor, or experience in Sales.
- Microsoft Office expertise within Excel, Outlook, Teams.
- Salesforce or SAP experience would be a bonus.
- Demonstrated desire to serve internal customers while also driving profitability.
- Detail oriented.
- Ability to identify issues, requirements and opportunities for improvement.
- Positive attitude and collaborative.
- Team oriented.
- Completion of post-secondary degree or diploma, in Business, or equivalent combination of education and experience.

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

**Why You’ll Love Working Here**:

- **The People**: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
- **High-Performing Culture**: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
- **Flexibility**: Plan your workdays in a way that suits you best
- **Award-Winning Workplace**: Proudly recognized as a Great Place to Work for 20 consecutive years
- **Inclusive Culture**: We are committed to an inclusive culture where every team member can be their authentic self
- **Competitive Benefits**: Benefit from competitive perks that start on day one

**Inclusion & Equal opportunity employment**:
We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

**Require accommodation? We are ready to help**:
**Our commitment to your experience**:
We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's