Collections Account Manager
3 weeks ago
Description The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. Qualifications 5 years of collections experience in auto loans, commercial collections, and financial institutions portfolios. Professional level Spanish speaking. Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement. Strong communication skills – listening to customers and understanding their situation Excellent phone etiquette Strong written communication through email Excellent questioning and probing skills. Responsibilities Responsible for the early-stage collections on majority commercial and some consumer accounts. Prioritizes collections of accounts within team. Identifies process gaps and recommends solutions for improvements. Problem solves a solution for early defaults and collapses and presents to management. Responsible for reducing the collapse rate. Track and report (excel and qualitative feedback) on work queue results. Controls the negotiation with customers on payment timelines, partial payments, default fees, etc. Responsible for operational issues. Performs other duties as assigned. EEO Information Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. #J-18808-Ljbffr
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Collections Account Manager
2 weeks ago
Burnaby, Canada Ritchie Bros. Full timeThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role (3 days a week in office) based in our Burnaby, BC office. Responsibilities Responsible for the early-stage collections on majority...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada Ritchie Bros. Full timeJob DescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accountsPrioritizes collections of...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a 6 month contract role, and is a hybrid role based out of our Burnaby, BC office. ResponsibilitiesResponsible for the early-stage...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accounts.Prioritizes collections of...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.ResponsibilitiesResponsible for the early-stage collections on majority commercial and some consumer accounts.Prioritizes collections of...
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Collections Account Manager
18 hours ago
Burnaby, British Columbia, Canada RBGlobal Full timeDescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role (3 days a week in office) based in our Burnaby, BC office. ResponsibilitiesResponsible for the early-stage...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada Ritchie Bros. Full timeJob DescriptionThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role (3 days a week in office) based in our Burnaby, BC office.ResponsibilitiesResponsible for the early-stage...
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Collections Account Manager
16 hours ago
Burnaby, British Columbia, Canada RBGlobal Full timeThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.
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Collection Account Manager
3 days ago
Burnaby, Canada Ritchie Bros. Full timeABOUT US - RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of...
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Collections Account Manager
1 day ago
Burnaby, British Columbia, Canada RBGlobal Full timeThe Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts. This is a hybrid role (3 days a week in office) based in our Burnaby, BC office.
