Claims Manager

5 days ago

Lasalle, Canada Zurich Insurance Full time

Claims Manager - Personal Lines Auto Zurich Canada is seeking a Claims Manager for Personal Lines Auto to oversee, lead, and direct a team of technical claim professionals across multiple locations in Montreal, Waterloo, or Calgary. The Opportunity This role offers a caring, collaborative, values‑driven workplace where you will build knowledge and experience in a supportive environment and have your voice heard. This is a hybrid work opportunity. What you will do Drive superior claims results by providing direction, technical guidance to the team, and tracking and reporting on key metrics. Achieve customer satisfaction targets by building and maintaining relationships with internal colleagues, customers, and brokers, and analyzing and resolving quality and customer service problems. Identify trends and provide claims insights to assist business units by collaborating on product development, customer/broker stewardship and prospect meetings. Coordinate, manage and champion changes in requirements, strategy and culture across all areas of responsibility. Execute and monitor compliance with all legal, regulatory and internal control requirements. Motivate and lead a high‑performance team by attracting, onboarding, recruiting and retaining team members. Drive the performance management process by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development. Job Qualifications - What you bring to the table 5 or more years of experience in automobile claims, or a bachelor’s degree and 5 or more years of experience in automobile claims. 2 or more years of people‑management experience. Current or working toward CIP certification. Customer service experience. Advanced Microsoft Suite skills. Experience collaborating across workgroups. Knowledge of insurance legal statutes and procedures. Knowledge of the insurance industry, claims and the regulatory environment. Organization and multitasking skills. Strong data research and analytical skills. Training and presentation skills. Up to 25% travel. Bilingual in English and French is an asset. Fluency in both spoken and written English is required. Our Culture We value Diversity, Inclusion, Equity, and Belonging (DIEB) and encourage employees to bring their whole selves to work. We provide a comprehensive health/benefits plan and a total compensation package. We offer a minimum of four weeks vacation and four personal days per year. We support continuous improvement and offer training and development opportunities. We are committed to giving back to our communities. About Us Zurich Canada is part of the Zurich Insurance Group, a multi‑line insurer with approximately 55,000 employees worldwide. Zurich Canada has served the Canadian commercial market for 100 years. We have over 500 employees in offices across the country and are a leading risk‑management partner for businesses and individuals. We are committed to diversity, inclusion, and a barrier‑free environment for employees, customers, and other stakeholders. #J-18808-Ljbffr

  • Claims Technician

    1 week ago

    Lasalle, Canada Fuel Transport Inc. Full time

    There’s a moment when it all comes together. When a complicated challenge turns into a creative solution. When a problem turns into an opportunity. We live for those moments. Here at Fuel, creativity is what drives us forward. We want the outliers. The non-conformists. The game-changers. And that’s where you come in. To transform the face of logistics,...

  • Hybrid Claims Manager, Personal Auto

    5 days ago

    Lasalle, Canada Zurich Insurance Full time

    A leading insurance provider in Canada seeks a Claims Manager for Personal Lines Auto. This role involves overseeing a technical claims team, achieving customer satisfaction, and guiding strategy across multiple locations. Candidates should have significant experience in automobile claims and people management. The company values diversity, offers...

  • Claims Specialist

    5 days ago

    Lasalle, Canada Zurich Insurance Full time

    Claims Specialist – Personal Lines (Zurich Insurance) Based in Montreal, Waterloo or Calgary, reporting to the Claims Manager, Auto Personal Lines. Job Overview Zurich Canada seeks a Claims Specialist to handle single and multi‑party personal or commercial line claims of low to moderate exposure and complexity. The role requires following established...

  • Senior Claims Specialist

    5 days ago

    Lasalle, Canada Zurich Insurance Full time

    Senior Claims Specialist – Personal Lines Zooth Zurich Canada invites you to join a caring, collaborative, values‑driven workplace with inspiring teammates and leaders. You’ll work in Montreal, Waterloo, or Calgary, reporting to the Claims Manager, Auto Personal Lines, handling single and multi‑party personal or commercial line claims of...

  • Bilingual Senior Claims Specialist

    5 days ago

    Lasalle, Canada Zurich Insurance Full time

    Bilingual Senior Claims Specialist - Personal Lines Join to apply for the Bilingual Senior Claims Specialist - Personal Lines role at Zurich Insurance Are you looking for a caring, collaborative, values‑driven workplace with inspiring teammates and leaders? Do you have the ambition and desire to be the best and thrive at the most impactful global insurance...

  • Personal Lines Claims Specialist

    5 days ago

    Lasalle, Canada Zurich Insurance Full time

    A global insurance provider is seeking a Claims Specialist in Canada to manage single and multi-party personal or commercial line claims. Candidates should have a degree or equivalent experience in Claims, excellent communication skills, and proficiency in Microsoft Office. The role includes documenting claims, determining liability, and ensuring compliance...

  • Transport and Logistics Coordinator

    4 days ago

    LaSalle, Canada TotalEnergies Full time

    Logistics - LASALLE-AVENUE LAFLEUR(CAN) - Canada - TotalEnergies Marketing Canada Inc. is established in Canada since 2007. Our goal is to offer innovative solutions and make every effort to ensure that TotalEnergies products are recognized as the best performing lubricants and fully meet the requirements of the market.**We are currently looking for a...

  • Customer Service Representative

    5 days ago

    Lasalle, Canada Saint Gobain Full time

    **WHY DO WE NEED YOU?** At BP Canada, we are proud to be part of Saint-Gobain, a world-renowned building materials company. With a heritage of 360 years of innovation and continuous growth, Saint-Gobain is at the forefront of lightweight and sustainable construction. We have built our reputation through our pioneering product development and commitment to...

  • Office Agent

    4 days ago

    Lasalle, Canada Weir Group Full time

    Office Agent - NETE Weir Canada Inc. LaSalle, QC Hybrid [version en français ci-bas - French version follows] Purpose of Role: Weir Canada Inc.’s Marine Engineering Division (WME) has managed the Naval Engineering Test Establishment (NETE) on behalf of the Government of Canada since 1953. Through this association, we have developed a unique...

  • Store Administrator

    2 weeks ago

    LaSalle, Ontario, Canada Shoppers Drug Mart Full time

    Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.Why this role is important?SUMMARY:Administer the accounting related functions within the store supporting sales, inventory, payroll, and benefits reporting and other financial...