Client Success Manager
1 week ago
Client Success Manager (Agency Account Lead) I blend data and creativity to drive growth for consumer brands | Co-Founder @ Pophaus — 📈 Performance Creatives • 💌 Email Marketing • 📱 Social… About Us Pophaus is a fast‑growing creative and performance agency working with consumer brands across wellness, supplements, food and beverage, and beauty. We produce high‑performing UGC, studio content, social content, email retention campaigns, and ad creative for brands across Canada and the US. What You’ll Do Own the overall client experience, retention, and relationship health across assigned accounts Serve as the main day‑to‑day point of contact for clients Lead weekly or bi‑weekly client calls with confidence and clarity Provide timely updates, gather feedback, and manage expectations proactively Track and manage deliverables across UGC, studio content, social content, email campaigns and flows, and ad creative Coordinate closely with strategists, designers, editors, creators, and the email team Keep Slack channels and Notion boards organized, accurate, and up to date Lead monthly client summaries and partner with strategists to translate performance into clear next steps Ensure clients always know what’s happening, what’s coming next, and why Who You Are 3 to 5 years experience at a creative, social, UGC, or DTC ad agency Confident and polished in client‑facing communication Highly organized, reliable, and detail oriented Strong understanding of UGC, social content workflows, and basic email or media buying concepts Calm under pressure, proactive, and solution oriented Nice to Have Klaviyo or email marketing exposure Familiarity with Meta or TikTok ad metrics Experience working with DTC or consumer brands What This Role Is Not This is not a creative strategist role, media buyer role, content creator role, hands‑on email producer role, or senior director role. This role owns communication, delivery coordination, and client satisfaction, while partnering closely with strategists and the wider delivery team. Why Pophaus Work with exciting consumer brands across Canada and the US High ownership and visibility from day one This role is designed to grow into a Head of Client Success and Operations position as Pophaus scales Supportive leadership and real opportunity to shape how the agency operates Compensation and Benefits CA$75,000 to CA$85,000 base salary Retention and performance bonus Health and dental benefits Hybrid remote work with EST hours required #J-18808-Ljbffr
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Client Success Manager
1 week ago
Toronto, Canada SRED.io Full timeWe are seeking a highly motivated Client Success Manager to join our team, working on an exciting software product to revolutionize the way companies track their innovation. The Client Success Manager will be responsible for managing the technical aspects of our client relationships, ensuring their success and satisfaction with our products and...
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Client Success Manager
2 weeks ago
Toronto, Canada CHARLES RUTENBERG REALTY, INC. Full time**Overview** We are seeking a dedicated and results-driven Client Success Manager to join our team. In this pivotal role, you will be responsible for fostering strong relationships with our clients, ensuring their satisfaction, and driving their success with our products and services. You will act as the primary point of contact for clients, guiding them...
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Client Success Manager
2 weeks ago
Toronto, Canada Buyapowa Full time**Dear new Client Success Manager** It's funny to think you're reading this, even though we haven't actually met yet. But, given that you're the new Client Success Manager who's going to take our amazing team to the next level, we just wanted to say hi. Becs, our MD of CS is especially excited to meet you - first because she's great and a pleasure to work...
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Client Success Manager
2 weeks ago
Toronto, Canada GAM Tech Full timeAbout GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure...
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Client Success Manager
2 weeks ago
Toronto, Canada GAM Tech Full timeAbout GAM Tech GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to ensure...
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Client Success Manager
2 weeks ago
Toronto, Canada Six and Flow Full timeAs a Client Success Manager, based in Toronto, you will play a pivotal role in ensuring the satisfaction and success of our clients. You will be responsible for building strong relationships, understanding client needs, and collaborating with internal teams to deliver exceptional service. Your key responsibilities include onboarding new clients, providing...
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Client Success Manager
1 week ago
Toronto, Canada GAM Technical Services Full time**About GAM Tech** GAM Tech is a dynamic and rapidly growing Managed Service Provider (MSP) dedicated to delivering innovative, secure, and efficient IT solutions. Our mission is to create fun, success, and innovation for our people and customers. We live by our core values — Teamwork, Care, Communication, Accountability, and Positive Attitude — to...
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Client Success Manager
3 days ago
Toronto, Canada Mysystelos Full timeOur Mission, Powering Yours Top-performing businesses know that growth comes from consistently showing up at the right moment with the right conversation. That said, replicating and scaling that across every team and client remains one of the hardest challenges to solve. TelosTouch captures and scales what top performers do best, across teams and clients....
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Client Success Manager
5 days ago
Toronto, Canada Mysystelos Full timeOur Mission, Powering Yours Top-performing businesses know that growth comes from consistently showing up at the right moment with the right conversation. That said, replicating and scaling that across every team and client remains one of the hardest challenges to solve. TelosTouch captures and scales what top performers do best, across teams and clients....
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Client Success Manager
2 weeks ago
Toronto, Canada WELLSTAR Full time**Who we are** WELL is an innovative technology-enabled healthcare company whose overarching objective is to positively impact health outcomes by leveraging technology to empower and support healthcare practitioners and their patients. WELL's practitioner enablement platform includes comprehensive end-to-end practice management tools, including virtual...
