Bilingual People Services Coordinator

Who We Are At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. As part of our store support team, your work directly impacts stores across the country and drives the value that our customers see on the shelves. Job Title Bilingual People Services Coordinator Contract End Date 2027-06-30 About This Role We are a Canadian owned and operated retailer, proud of it, with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement. Workplace Arrangements This role will follow a remote schedule. Applicants can expect to work from home, with quarterly meetings at our Ottawa Head Office on Walkley Road. Weekend coverage will be required on an as‑needed basis. What You’ll Be Doing Support employees regarding HR‑related questions or issues, including benefits, payroll, HR policies, and general inquiries. Accurately execute HR transactions related to employee lifecycle events such as new hires, promotions, transfers, leaves of absence, terminations, and other changes in Workday. Prepare and review standard HR reports, track key HR metrics, and analyze data to support decision‑making and continuous process improvements. Assist with identifying ongoing improvement and streamlining opportunities of HR systems, processes, and workflows. Research and share employment and labour law updates and industry best practices with the HR team. What You’ll Bring Postsecondary education in Human Resources, Business Administration, or a related field. Bilingualism in English and French. Due to our stores and internal clients being located across Canada, including in Quebec, we require the incumbent to be fully bilingual. 1‑2 years of customer service experience. Excellent organizational and time‑management skills. Ability to effectively communicate in a positive way. Proven problem‑solving ability; able to understand and diagnose the root cause of a problem and then identify and execute the correct solution. Responsive and effective communication; responds promptly and with accurate and clear information to customer inquiries and requests. Previous experience using an HRIS, such as Workday. Assets You May Have Previous experience utilizing a case‑management software. Travel Requirements Occasional travel to Ottawa. Salary $45,600.00 - $68,500.00 What Giant Tiger Offers Competitive Compensation: the salary range for this position is listed above. Giant Tiger will consider factors such as experience, skills, and internal equity to ensure you are paid competitively. Career Growth: Giant Tiger is committed to developing our people. We promote from within, and many of our leaders started right here. We provide the coaching, training, and support you need to build a long‑term career. If you’re looking for a place to grow and take on new challenges, you’ve found it. Extra Giant Tiger Perks Store discount Recognition program that celebrates great work with monetary rewards and other perks Safety‑first environment Location 2480 Walkley Road, Ottawa, Ontario, K1G 6A9 Job Requisition JR130592 Giant Tiger is an equal opportunity employer and is committed to fair employment practices. Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway During our recruitment process we look for an incumbent who will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture. Giant Tiger will provide support and accommodation in its recruitment processes to all applicants. If you are invited to participate in an interview and have accommodation needs, please contact careers@gianttiger.com. #J-18808-Ljbffr