Administrative Support 3

Administrative Support 3 & 4 Talent Pool (Lethbridge) Job Information: Job Title: Administrative Support 3 & 4 Talent Pool (Lethbridge) Job Requisition ID: 78103 Ministry: Various Location: Lethbridge Full or Part-Time: Full-time and Part-time Hours of Work: 36.25 hours per week Regular/Temporary: Permanent/Temporary/Wage/Seasonal Scope: Open Competition Closing Date: This competition will open and close as needed based on the volume of applicants and hiring demands Classification: Subsidiary 001 - Administrative Support 3 or Administrative Support 4 Salary: Administrative Support 3 – $1,692.06 to $2,141.00 bi-weekly ($44,162 - $55,880/year), $23.34 to $29.53 per hour Administrative Support 4 – $1,862.58 to $2,356.75 bi-weekly ($48,613 - $61,511/year), $25.69 to $32.51 per hour Role Responsibilities When you apply to our Administrative Talent Pool you are applying for multiple positions all at once Whether you are an aspiring Administrative Professional or Administrative Guru looking for a new and exciting opportunity to show off your administrative expertise, we want you to join our team. If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join our Talent Pool and launch your career with the Government of Alberta (GOA) We are looking for team players who can think and work independently as well as support team members doing a variety of duties, while adhering to policies, procedures and processes. In addition, you will exercise your proficiency in Microsoft Office Suite to ensure the day-to-day administrative duties are carried out smoothly. Your strong attention to detail and accuracy will help you prepare correspondence and a variety of documents. Your exceptional relationship building skills will help you provide customer service to both internal and external stakeholders. Your desire to excel and achieve results will make you an asset to any team. Excellent communication skills dealing with individuals in person, over the phone, virtually and in a variety of written formats (e‑mail, letters, etc.) will help you be effective in any administrative support role. Organizational and prioritization skills will assist you in meeting deadlines while producing quality work that will lead to your success. Our administrative positions provide support to a wide range of operations within the GOA. The responsibilities assigned to a role may be focused on one type of work or may be a combination from seven various administrative support categories: 1. Program Support As a first point of contact for the public on the phone, via e‑mail or in person, program support roles explain the requirements, processes and benefits of a program. Examples: Contract and Grant Administrator AISH Application Assessor Licensing Assistant Children’s Services Administrative Support Employment, Training and Financial Administrative Support 2. Office and Administrative Support Drafts and formats office correspondence, manages records, completes data entry, maintains calendars and orders office supplies. Examples: Office Administrator Data Entry Clerk 3. Financial Support Supports finance teams to ensure completion of financial documents in the areas of expenditures, reconciliation and petty cash, as well as reviewing transactions for accuracy and completeness. Examples: Accounts Payable/Accounts Receivable Administrator Revenue Administrator Payments Clerk 4. Call Centre Support Provides information and handles public inquiries regarding major government announcements, public consultation initiatives or major incidents such as a natural disaster or pandemic. Examples: Information Officer 5. Legal Support Ensures completion and compliance within applicable legislation, regulations and policies, providing a range of support to Crown Prosecutors, the Court of King’s Bench, or the Criminal Justice and Corrections systems and staff. Examples: Litigation Assistant Case Aide 6. Human Resource Support Responsible for scheduling, preparing and distributing hearing packages, and timely data entry into the Customer Relationship Management system. Also focuses on tracking/reporting, coordination, process implementation and administration. Examples: Classification Assistant 7. Social Services Support Provides support to front-line services for programs that support seniors, children/youth and vulnerable populations. Positions respond to inquiries from stakeholders and the public, redirecting them to the appropriate government offices and resources, and manage forms and records with highly sensitive information. Examples: Children’s Services Administrative Support AISH Application Assessor Competencies Administrative Support 3 – High School diploma plus a minimum of one year of related administrative experience Administrative Support 4 – High School diploma plus a minimum of two years of related administrative experience Minimum of one year of work experience using Microsoft Office products (Outlook, Excel, Word, PowerPoint) Equivalencies will be considered based on 1 year of experience for 1 year of education or 1 year of education for 1 year of experience. This competition will be used to fill current and future vacancies in Lethbridge for wage, temporary and permanent Administrative Support positions as part of the Administrative Talent Pool. Part‑time opportunities may be available. The number of positions to be filled has not been identified at this time as vacancies in various locations will vary. This competition will be used to create an eligibility list of qualified candidates to fill upcoming opportunities. Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses will be the candidate’s responsibility. Out‑of‑province applicants can obtain the required documents/checks from the province they currently reside in. A valid driver’s licence may be required for some positions. Candidates must be legally entitled to work in Canada. Candidates are required to submit a resume and cover letter as part of their application. What we offer Positive workplace culture and work‑life balance Opportunity to participate in modified work schedule agreements Leadership and mentorship programs How To Apply Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies. Application Requirements: Upload your resume Resume A resume is required as part of your application. Applicants are advised to provide information that clearly and concisely demonstrates how their qualifications meet the advertised requirements, including education, experience and relevant examples of required competencies. To accurately reflect your related experience/education, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part‑time or full‑time. Cover Letter A cover letter is required as part of your application. Please ensure your cover letter outlines how your experience aligns to the role and qualifications in the job posting. Provide information in your cover letter that is not included in your resume (e.g. availability to begin employment, location preferences, employment history gaps, etc.). Your cover letter should include examples of how you have demonstrated the required competencies and descriptions of key accomplishments you are most proud of. Document Submission When uploading your documents, please upload them individually, name appropriately, and upload as a PDF or Word document. Failure to provide the required information will result in your immediate disqualification from the competition. Talent Pool Process Once online applications have been submitted, candidates are screened based on the Minimum Recruitment Standards (MRS) for Administrative Support 3 and 4 positions. Candidates who meet the screening criteria will be scheduled for virtual interviews. Candidates who are successful in their virtual interview are considered pre‑qualified for a period of 12 months and they receive an email notification that they are added to the Talent Pool. Pre‑qualified candidates will be referred to hiring managers looking to fill their AS3 and AS4 vacancies. Please note: communication from this competition will be done via e‑mail. Please provide an e‑mail address and ensure you are checking your e‑mail (including junk mail) regularly for messages citing JR # 78103. Candidates are required to apply online. Please visit https://www.alberta.ca/job-application-resources#before for information on how to create a candidate profile and for additional resources on applying for a job with the Government of Alberta. You may also visit https://www.alberta.ca/recruitment-principles for more Government of Alberta recruitment related information. Current employees should access their Career tile in 1GX to submit their application, in order to be recognized as an internal applicant. It is recommended applicants who have completed post‑secondary studies from outside of Canada obtain an evaluation of their credentials from the International Qualifications Assessment Service (IQAS)(https://www.alberta.ca/international-qualifications-assessment.aspx ) or from a recognized Canadian Credential Evaluator; please visit the Alliance of Credential Evaluation Services of Canada for more information (https://canalliance.org/en/default.html ). It is recommended that applicants include the assessment certificate from IQAS or any other educational assessment service as part of their application. Due to the large volume of applicants, we are unable to confirm that our office has received your application. Closing Statement This competition may be used to fill current and future positions in Lethbridge and may also be used to fill future vacancies, across the Government of Alberta, at the same or lower classification level. We thank all applicants for their interest. All applications will be reviewed to determine which candidates’ qualifications most closely match the advertised requirements. If you require any further information on this job posting and/or require a disability related accommodation during the recruitment process, please email psc.tpr@gov.ab.ca quoting "Administrative Talent Pool - JR 78103" in the email subject line. We will contact you to assist you in completing your online application. #J-18808-Ljbffr