Verafin - Product Trainer

2 weeks ago


San Juan de Terranova, Canada Nasdaq Full time

Nasdaq in St. John’s, Newfoundland and Labrador, Canada is recruiting a Product Trainer to empower and educate financial institutions on our innovative software application.This role reports to the Director of Client Onboarding.What You’ll DoLead Training Sessions: Schedule and deliver engaging online software training for banks and credit unions.Manage Timelines & Projects: Ensure deadlines are met while handling multiple training projects simultaneously.Be the Expert: Provide prompt, accurate responses to customer inquiries and tailor training plans to meet their needs.Stay Current: Keep up with product updates, financial regulations, and industry trends.Create & Maintain Resources: Develop internal documentation and training materials for ongoing use.Collaborate & Build Relationships: Work cross‑functionally and seek opportunities to enhance customer satisfaction.What You'll Bring3–5 years training on software applications or as a professional educator; banking industry experience required.Post‑secondary in IT, Business, Adult Education, or equivalent combination of education and experience.Ability to confidently deliver training to groups online and in person.Strong, professional, and articulate communication abilities.Passion for learning, teaching, and mastering complex software; adaptable to changing business needs.Previous experience training B2B customers on software applications is an asset.This position will be located in St. John’s or Toronto and offers the opportunity for a hybrid work environment (at least 3 days a week in‑office), subject to change, providing flexibility and accessibility for qualified candidates.This role will close on Friday, December 19th at 11:59pm NST.Nasdaq is an equal opportunity employer. We welcome people from all backgrounds and identities. If you need any accommodation during the hiring process, just let us know.We offer a competitive, well‑rounded rewards package that supports you and your family — inside and outside of work.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. #J-18808-Ljbffr



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