Research Analyst for Customer Insights

7 days ago

Toronto, ON, Canada Canada Life Full-time
Join Canada Life in Toronto as a Research Analyst focused on Customer Insights. This hybrid role emphasizes quantitative research and data analysis to inform strategic business decisions. In this full-time position, you will assist in executing research projects across various domains including CX, BX, and UX. The Experience Research Analyst role is designed for those with early-career experience keen to grow their capabilities through hands-on projects and mentorship. You'll utilize data analysis tools while fostering stakeholder collaboration.

Key Responsibilities
• Assist in executing Market Research projects
• Analyze data to find performance trends
• Aid in developing narratives from research findings
• Collaborate effectively with team members
• Manage survey platforms to uphold data quality

Requirements:
• Undergraduate degree in a relevant discipline
• 1-3 years of experience in supplier-side research
• Strong communication and presentation skills
• Proficient with Microsoft Office tools
• Interest in Qualtrics and data management is an asset Leverage your analytical expertise to support strategic initiatives at Canada Life.