Research Analyst for Customer Insights

3 days ago

Toronto, ON, Canada Canada Life Full-time $60,000 - $90,000 Contract
Join Canada Life in Toronto as a Research Analyst focused on Customer Insights. This hybrid role emphasizes quantitative research and data analysis to inform strategic business decisions. In this full-time position, you will assist in executing research projects across various domains including CX, BX, and UX. The Experience Research Analyst role is designed for those with early-career experience keen to grow their capabilities through hands-on projects and mentorship. You'll utilize data analysis tools while fostering stakeholder collaboration.

Key Responsibilities
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¢ Assist in executing Market Research projects â€
¢ Analyze data to find performance trends â€
¢ Aid in developing narratives from research findings â€
¢ Collaborate effectively with team members â€
¢ Manage survey platforms to uphold data quality

Requirements:
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¢ Undergraduate degree in a relevant discipline â€
¢ 1-3 years of experience in supplier-side research â€
¢ Strong communication and presentation skills â€
¢ Proficient with Microsoft Office tools â€
¢ Interest in Qualtrics and data management is an asset Leverage your analytical expertise to support strategic initiatives at Canada Life.