Intraday Workforce Planning Manager

Join to apply for the Manager, Workforce Planning role at Canada Life Permanent Full Time The Manager, Intraday will play a critical role in guiding Workforce strategy and execution for all Canada Operations Contact Centres. The successful candidate will be accountable for execution and development of Workforce best practices across Shared Services with...

Join to apply for the Manager, Workforce Planning role at Canada Life Permanent Full Time The Manager, Intraday will play a critical role in guiding Workforce strategy and execution for all Canada Operations Contact Centres. The successful candidate will be accountable for execution and development of Workforce best practices across Shared Services with...

Workforce Intraday Analyst **Description: - Temporary Full Time- Join our team as a Real-Time Operations Analyst, where you will play a crucial role in managing telephony/interaction platform queues and skilling across diverse channels. Your contributions will directly impact service levels, client experiences, and overall workforce operations. This...

A leading Canadian insurance provider is seeking a Manager, Workforce Planning in Winnipeg. In this role, you will guide workforce strategy and manage operations across contact centres. Ideal candidates have 5-10 years of leadership experience and familiarity with workforce management tools. This position offers a competitive salary range of $76,400 to...

Reporting to the Manager of Contact Centre Operations, the IntraDay/WFM Analyst plays a critical role in the delivery of service to Market Force clients. A keen eye for detail and ability to provide oversight to real-time operations, the IntraDay/WFM Analyst will provide reporting, monitor service level performance and direct Contact Centre resources to...

Workforce Management Analyst page is loadedWorkforce Management AnalystApply remote type Hybrid locations Winnipeg, MB Toronto, ON time type Full time posted on Posted 7 Days Ago job requisition id JR359 As a Workforce Management Analyst at People Corporation, you will play a role in supporting and optimizing our contact centers’ performance. We are...

Workforce Management Analyst page is loaded Workforce Management Analyst Apply remote type Hybrid locations Winnipeg, MB Toronto, ON time type Full time posted on Posted 7 Days Ago job requisition id JR359 As a Workforce Management Analyst at People Corporation, you will play a role in supporting and optimizing our contact centers’ performance. We are...

Manager, Workforce Management Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We are looking for a Manager, Workforce Management to lead the strategy, planning, and execution of our WFM function across Customer and Fraud Operations....

**WORKFORCE MANAGEMENT LEAD** **Winnipeg, MB** **_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!_** Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company...

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by...