Strategic Business Advisor

5 days ago

Oakville, Canada Town of Oakville Full time

Job Details:
Full-time Non-Union

Posting Status:
Open to all current Town of Oakville employees and external applicants

Closing Date:
Applications for this position must be received at oakville.ca by no later than 11:59 pm on January 11, 2025.

We offer:

  • A hybrid work schedule
  • A defined benefit pension plan (OMERS).
  • Comprehensive health plan complemented with life and disability insurance
  • A progressive work environment that promotes a work/life balance and strives to be a great place for great people to do great things.

Are you a strategic business thinker with the ability to translate complex business challenges into actionable project plans? Are you motivated by the opportunity to lead and support business process or transformational initiatives essential to the achievement of organizational and community outcomes? The Town of Oakville is looking for a Strategic Business Advisor that will combine their drive, passion, and expertise to help design and implement solutions that tackle complex business and community challenges through adaptable project delivery methods, human-centered design, and a relentless pursuit of continuous improvement. Reporting to the Manager, Business Support Services, the Strategic Business Advisor supports the Community Development & Infrastructure Commissions and their departments with business analysis, policy and procedure development, process reviews and design as well as project management. The Strategic Business Advisor identifies and implements new business opportunities, analyzes data and compiles reports, conducts research, develops plans, and makes recommendations on best practices, protocols, and business processes with a focus on increasing efficiencies and improving service delivery.

What can I expect to do in this role?

  • Conduct business analysis activities as part of larger projects or programs.
  • Undertake research and identify best practices on business improvement projects that will enable process enhancements, improve client satisfaction, and efficiencies in service delivery.
  • Identify issues, conduct research and analysis, identify best practices, develop options and recommendations, and create policy/procedure documents.
  • Provide project management support in the development and implementation of departmental and commission initiatives and policies, including planning, scheduling, and coordinating staff and resources for the project.
  • Utilize data and visualization tools to model, analyze complex information, and make recommendations for improvements to business processes with a focus on identifying efficiencies and improving service delivery.
  • Prepare and deliver a variety of reports and presentations to staff and management.
  • Develop and deliver various communication and change management plans and strategies, both internal and external.
  • Support commission-wide business activities in the creation, refinement, and management of data, information, reports, and analytics using a variety of software applications and tools.
  • Develop an acute understanding of key organizational relationships, interests, and values in order to provide project sponsors with specialized advice surrounding the design of project deliverables.
  • Provide ongoing support to the manager and/or directors as assigned.

How do I qualify?

The ideal candidate will have a university degree or college diploma in Business Administration, Business Analysis, Public Administration, or equivalent. Your formal education is complemented by your experience in the following:

  • 5 years of broad range and in-depth strategic planning and policy development.
  • Extensive experience providing consulting services to senior management in the areas of performance reporting, business process review and re-engineering, program review and service improvement, and strategy development and planning.
  • Managing projects related to business solutions/services, continuous improvement, business process management, and/or business technology.
  • Directing complex processes, procedures, and documentation related to developing, managing, executing, and controlling program and project plans.
  • An equivalent combination of education and experience may be considered.

The ideal candidate will also have refined influential skills to resolve conflict with stakeholders and achieve common objectives and an ability to analyze issues, assess risks and develop/recommend solutions and best practices. You will possess excellent presentation and communication skills, a willingness to learn new perspectives and techniques, a proficiency in various technology tools, and are able to work effectively both independently and in a team environment. The following would also be considered assets: Lean Six Sigma certification (Green belt), Certified Project Management Professional (PMP) designation, Certified Change Management Professional designation, and Certification in Business Analysis or Analytics.

Core Knowledge Required for Success:
You are an experienced professional with a comprehensive knowledge of data analysis and reporting for evidence-based decision-making. You are proficient in Microsoft Office products including Word, PowerPoint, Excel, and Outlook.

DATED: December 17, 2024

This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.

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