Current jobs related to Senior Desktop Engineer - Abbotsford - GEI Consultants, Inc.
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Senior Desktop Engineer
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Abbotsford, Canada GEI Consultants Full timeGEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and...
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Senior Desktop Engineer
2 hours ago
Abbotsford, Canada GEI Consultants Full timeGEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and...
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Senior Desktop Engineer
2 hours ago
Abbotsford, Canada GEI Consultants, Inc. Full timeLocation: Abbotsford, BC, CanadaDate Posted: Jan 10, 2026 Position Overview GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a...
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Senior Desktop Engineer
3 weeks ago
Abbotsford, Canada GEI Consultants, Inc. Full timeGEI Consultants is a nationally recognised engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a collaborative, cross‑regional team with colleagues in Sacramento, Green Bay,...
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Senior Desktop Engineer
3 weeks ago
Abbotsford, Canada GEI Consultants, Inc. Full timeGEI Consultants is a nationally recognised engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a collaborative, cross‑regional team with colleagues in Sacramento, Green Bay,...
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Senior Desktop Engineer – Hybrid IT
3 weeks ago
Abbotsford, Canada GEI Consultants, Inc. Full timeA leading engineering consulting firm in Abbotsford, BC, is seeking a highly skilled Senior Desktop Support Engineer to provide Tier 2/3 technical support for over 1,700 employees across North America. This role involves advanced support for desktop hardware, software, and network issues, requiring a Bachelor's degree and 5–10 years of IT support...
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Senior Desktop Engineer – Hybrid IT
3 weeks ago
Abbotsford, Canada GEI Consultants, Inc. Full timeA leading engineering consulting firm in Abbotsford, BC, is seeking a highly skilled Senior Desktop Support Engineer to provide Tier 2/3 technical support for over 1,700 employees across North America. This role involves advanced support for desktop hardware, software, and network issues, requiring a Bachelor's degree and 5–10 years of IT support...
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Senior Desktop
2 hours ago
Abbotsford, Canada GEI Consultants, Inc. Full timeA leading engineering and environmental consulting firm with offices across North America is seeking a Senior Desktop Support Engineer in Abbotsford, BC. This role involves providing Tier 2/3 technical support to over 1,700 employees, managing requests through an ITSM system, and ensuring compliance with safety standards. A Bachelor's degree in IT or related...
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Senior Desktop Engineer
2 hours ago
Abbotsford, British Columbia, Canada GEI Consultants, Inc. Full timeDescriptionYour role at GEI.GEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Woburn, MA. This role will be part of a collaborative, cross-regional team with colleagues in...
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Senior Desktop Engineer
3 weeks ago
Abbotsford, Canada GEI Consultants Full timeA nationally recognized consulting firm in Abbotsford seeks a Senior Desktop Support Engineer to join their IT Support Team. This role involves providing Tier 2/3 technical support and managing a variety of IT issues, formulating solutions in a collaborative work environment. The ideal candidate will have extensive experience in IT support, particularly in...
Senior Desktop Engineer
8 hours ago
Location: Abbotsford, BC, CanadaDate Posted: Jan 10, 2026Position OverviewGEI Consultants is a nationally recognized engineering and environmental consulting firm with offices across North America. We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our IT Support Team in Abbotsford, BC. This role will be part of a collaborative, cross-regional team with colleagues in Sacramento, Green Bay, and Ontario, Canada, supporting over 1,700 employees in both office and remote environments. The Senior Desktop Support Engineer will play a key role in providing Tier 2/3 technical support across GEI’s North American operations. The successful candidate will demonstrate technical expertise, excellent customer service, and a proactive approach to problem-solving in a fast‑paced and dynamic environment.Key ResponsibilitiesEnd-User Support: Provide advanced support for desktop/laptop hardware, Windows OS, Microsoft 365, Networking, applications, VPN, Security, mobile devices, printers, and peripherals—both in‑person and remotely.Ticket Management: Manage, prioritize, and resolve support requests through JitBit (or similar ITSM system), Microsoft Teams, and phone, ensuring SLA compliance.Device Lifecycle Management: Image, configure, deploy, and maintain end-user devices using Windows Autopilot, Intune, and Endpoint Manager.Advanced Troubleshooting: Resolving complex hardware, software, and network issues escalated from junior technicians. System Administration: Manage accounts and groups in Azure and on‑premise Active Directory, Office 365 and other enterprise applications.Problem Management: Identifying, analyzing and resolving recurring issues.Security: Support endpoint protection using Endpoint Protection, BitLocker, and CrowdStrike.Networking: Support LAN/WAN Network Infrastructure including wireless and VPN.Software Deployment: Intune Software Deployment with PMPC (PatchMyPC). Update, and support engineering and productivity software (e.g., AutoCAD, Bentley Suite, Bluebeam, Adobe products, etc.).Documentation: Create and maintain technical documentation, knowledge base articles, and standard operating procedures. Compliance: Ensuring adherence to safety, compliance and licensing standards.Collaboration: Work closely with cross-functional teams including Procurement, Cybersecurity, and Infrastructure for escalated issues and projects.Project Participation: Participate in technology rollouts, system upgrades, and other project-related initiatives.Travel & On-Call: Willingness to travel occasionally within the U.S. and Canada and participate in an on-call support rotation (including evenings/weekends as needed).Required QualificationsEducation: Bachelor’s degree in Information Technology, Computer Science, or related field required, equivalent combination of Active Certifications accepted.Experience: 5–10 years of relevant IT support experience in a mid to large-sized organization with increasing levels of responsibility.Proven experience supporting hybrid cloud environments (Microsoft 365, Azure AD, Intune).Technical Proficiency:Windows 10/11 administrationMicrosoft 365 (Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint)PowershellFamiliar with CrowdStrike Endpoint Protection is a plusFamiliar with Airlock is a plusSoft Skills:Provides technical support to the Helpdesk team and staffExcellent verbal and written communication skillsStrong organizational skills and attention to detailAbility to work independently and collaborativelyCommitment to follow-through and resolving issues to completionAdaptability and calm under pressurePreferred Certifications (not required but beneficial)CompTIA A+, Network+, or Security+ITIL FoundationGEI’s Total Rewards Package IncludesMarket-Competitive Compensation, including Eligibility for an Annual Performance BonusComprehensive Benefits Program, including Medical, Dental, Vision, Life, Disability and MoreWell-Being Program and Paid Parental LeaveHybrid Work Schedules and Cell Phone StipendsGEI University (GEIU) with Continuing Education Assistance and Tuition ReimbursementConnecting Conversation Program with a Focus on Professional Development and Opportunities for AdvancementSupport and Financial Rewards for Publication Awards, Professional Dues, and Professional LicensesPaid Holidays and Generous Paid Time Off ProgramRewards and RecognitionGEI-Funded Profit Sharing and 401(k)Opportunity to be an Owner and ShareholderA Vibrant Culture that is Focused on Partnership, Sustainability, Giving Back to Our Communities and Diversity, Equity and InclusionPhysical RequirementsSedentary workLight workMedium workOther tasksStandingWalkingClimbingLifting (floor to waist level)Lifting (waist level and above)Carrying objectsPush/pullTwistingReaching forwardReaching overheadKeyboard use/repetitive motionTaste or smell (rare)Talk or hearVision: 20/40, 20/20, Near, FarHearingSensory Requirements: Minimal, Moderate, AccurateDepth perceptionChemical exposureExtreme temperaturesRadiationUneven surfaces or elevationsDust/particulate matterOther exposure risksGEI is an AA/equal opportunity employer, including disabled and veterans. #J-18808-Ljbffr
