SERVICE COORDINATOR/ADVISOR – Mississauga

1 week ago

Mississauga, Canada The O'dwyer Group Full time

Join an Industry Leader in Transport Refrigeration and Take Your Career to the Next LevelAre you looking to grow your career with an industry leader in transport refrigeration?Thermo King Eastern Canada , a global innovator in temperature control for food and other perishables, is expanding and looking for a dedicated Service Advisor to join our winning team in Mississauga . We sell, service, and recondition all major brands of transport refrigeration equipment and are committed to delivering the highest level of service to our customers.As a Service Advisor, you’ll play a key role in helping us maintain our exceptional customer relationships while driving operational success. This position is ideal for someone who is organized, detail-oriented, and thrives in a fast-paced environment. If you’re looking for an exciting opportunity to advance your career, Thermo King Eastern Canada is the place to beWhy Work with Us?At Thermo King, we prioritize the well-being of our employees, offering a range of benefits to support a healthy work-life balance:Paid VacationEmployee & Family Assistance ProgramRRSP ProgramReferral Bonus ProgramShift Hours: Monday to Friday, 9:30 am – 6:00 pmKey Responsibilities:Dispatchingroad service technicians and coordinating their schedulesAct as theCustomer Service Representativeat the front counterManageingate and outgateunits for service and installationsDispatchshunter vehiclesand coordinate with service vehiclesOrganize service for vehicles and issuePO#sto vendorsTrack road service projects usingspreadsheetsMaintain strong customer relationships by explaining estimates, obtaining customer approvals, and managing customer PO#sPerform additional tasks as assignedQualifications:High School Diplomaor equivalent (preferred)Minimum2 yearsof administrative or customer service experienceBilingualin French and English (asset)Stronginterpersonal communicationskillsAbility to usejudgment and tactwhen dealing with inquiriesAbility to manage ahigh volumeof work in afast-paced environmentExceptionalcustomer serviceandstrategic problem-solvingabilitiesIf you are interested in a career with us, we would like to hear from you.By Mail:The O'Dwyer GroupAttention:Human Resources5 – 5845 Luke RoadMississauga, OntarioL4W 2K5AtThermo King Eastern Canada, we believe our success is driven by our team members. We offer asupportive work environment, ongoingtraining, andcareer advancement opportunitiesto help you grow professionally. Join a company that values innovation, teamwork, and commitment to excellenceReady to Join Our Team?We thank all applicants for their interest; however, only those selected for an interview will be contacted. Disability-related accommodations are available upon request throughout the selection process.Apply todayand be part of a dynamic, fast-growing team atThermo King Eastern Canada #J-18808-Ljbffr

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