Strategic Renewal Manager: SaaS Growth

2 weeks ago


Toronto, Canada ServiceNow Full time

A leading enterprise software company is seeking an Associate Renewal Account Manager in Toronto, Canada. In this role, you will partner with Field Sales to manage customer renewals, ensuring customer needs are met and processes are improved. The ideal candidate has over 3 years of experience in account management or customer success, preferably in SaaS. Responsibilities include developing risk mitigation strategies and creating renewal proposals. This position emphasizes customer value and engagement.
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