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Hamilton, Canada EmergencyMD Full timeA local support service organization in Hamilton is seeking a Residential Shift Supervisor to provide leadership and support to frontline staff in a caring environment. Responsibilities include onboarding new staff, direct client service, and maintaining service records. Ideal candidates will have a diploma in social services and experience with...
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Residential Shift Supervisor
3 hours ago
OverviewHOURS - Monday to Friday- Afternoon and overnight rotationRate of Pay: $27.58/hour - $32.87/hour (Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions)Retention Bonus: $1000 after 3 months with an additional $1000 at 9 months.Reason For Posting: The posting is for an existing vacancy.Who We AreAt Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.caThis opportunity is with our Good Shepherd - Women\'s ServicesHow You Will Make an ImpactThe Residential Shift Supervisor will provide both the Housing Support Worker and Residential Support Worker employees with mentorship, support and coordination related to shift responsibilities, and individual client care plans. The Residential Shift Supervisor will also be responsible for:Onboarding, orientation and training of new staffProviding leadership and support to frontline staff, including debriefing, facilitation, conflict resolution and crisis interventionProvide ongoing mentorship and coordination to team members to support consistency and quality in all service provision.Provide insight and input, as required, to the performance evaluation process.Provide direct client service to program participants.Provide service in a dignified, culturally safe and respectful manner that reflects the charism of Good Shepherd, and which reflects an integrated anti-racism/anti-oppression, feminist framework.Participate in team meetings and team decision making.Maintain records of service statistics, client records and program records as directed.Identify trends, gaps and emerging issues relevant to the experiences of program participants.To maintain the confidentiality policy of Good Shepherd Centers at all times.Be knowledgeable of all individual care plans, including capacity and support needs.Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulationsWhat You'll Bring to Our TeamCompletion of post-secondary diploma in social services or equivalent, plus 2 years\' work-related experiences required. Understands and utilizes trauma-informed, feminist, client-directed, anti-oppression, anti-racism frameworks with a thorough understanding of a range of issues impacting cis women, transgender and non-binary people, including homelessness, gender-based violence, poverty, mental health and substance use.Demonstrated knowledge, skills and experience to support/enhance service/residential environment that is culturally safe.Demonstrated skills, experience and knowledge in the provisions of gender-inclusive services, particularly, in responding to the needs of Trans and non-binary individuals.Supervision experiences an asset.Residential experience is an asset.Continuing education in management an asset.Organizational skills to provide client assessments, direct service, and documentation are required.Computer literacy is mandatory.Must be committed to principles of harm reduction.A G driver license and ability to drive Good Shepherd vehicles is an assetWhat We OfferBe a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITYSupport for continuing EDUCATION AND PROFESSIONAL DEVELOPMENTStaff recognition programs along with access to self-care supports and EMPLOYEE /FAMILY ASSISTANCE PROGRAM (EAP)POSITIVE and ENCOURAGING atmosphereMake a difference and provide HOPEExtended Health BenefitsJoin our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone.Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.#INDSJ1 #J-18808-Ljbffr
