Area Manager

1 week ago

Hamilton, Canada Families 1st Full time

Families 1st has been operating specialized, community homes in Ontario for many years for adult individuals with **complex special needs **who are often **dual diagnosed**. We create specialized, individual services that support the independence, inclusion, and dignity of the individuals we service and support.

We are searching for an experienced **Area Manager** to provide support and guidance to staff and clients at multiple programs. Travel between programs is required but all are within the greater Hamilton area.

**Qualifications/Experience**:

- Completion of a relevant 2-year college program (SSW, DSW)
- Minimum 5 years experience in the field; 2 years supervisory experience
- Completion or willingness to complete a Certification in Safe Management Group Crisis Intervention (SMG)
- Ability to plan, prioritize, organize and direct staff in a positive manner
- Strong English verbal and written communication skills
- Ability to use discretion in a fast paced, residential treatment setting
- Sound crisis management skills
- G-Class driver's license, valid insurance, and a reliable vehicle
- Valid First Aid Certificate and CPR level C
- Satisfactory vulnerable sector police records check and pre-employment medical screening (required prior to commencement of employment)
- Basic computer skills
- Knowledge of current Quality Assurance legislations (QAM)
- Applicants must be fully vaccinated against COVID-19

**Responsibilities**:

- Accountable for the day-to-day operational of assigned programs, providing leadership, coaching, constructive feedback, direction and support to the staff teams and the supervisors
- Attend at the programs and provide a presence in the home to ensure programs are meeting company standards as it relates to administration, client care and the physical plant of the home
- Attend parent meetings, sessions with therapists, school conferences etc. as required
- Complete spot checks when visiting the homes to ensure plans are being followed by staff on a daily basis and that clients are engaged in meaningful activities
- Directly manage Supervisors ensuring effective and appropriate staffing and program delivery at each residence
- Ongoing engagement with staff to allow for opportunities for open communication and feedback; invest in the overall well being of the staff teams
- Provide ongoing coaching mentoring and support to the Supervisor and to staff when in the home; report staff issues to the Director
- Oversee and ensure the timely and accurate documentation, daily reports, logbooks and data sheets, time sheets, payroll records, and attendance records
- Ensure programs are operating within the fiscal budget; submit expenditures in a timely manner
- Complete various checks/audits in the programs; review reports and identify risk areas or actionable items

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- On call

**Experience**:

- supervisory: 3 years (preferred)

Licence/Certification:

- Class G Licence (required)

Work Location: One location

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