Project Manager, E-Commerce

2 weeks ago

Old Toronto, Canada Knewin Full time

Who are We?

Marks is a consumer experience agency creating engaging moments across the entire brand spectrum – from brand design and packaging to content and consumer connections. Rooted in a deep understanding of human behaviour, we are uniquely constructed to enable brands to win in an age of constant change.

A super-charged experience powerhouse - 700 people strong, with subject matter experts working collaboratively across 12 studios and 8 countries - we have helped some of the world’s biggest brands (Amazon, LEGO, PepsiCo, Target and AB InBev, to name a few) connect to their audiences and tackle the biggest challenges and opportunities
of today’s consumer landscape.

About the Team

The Marks Omni team is our agile and talented agency-within-an-agency. They create smart, insight- driven omnichannel campaigns, programs, and content - bringing them to life across multiple touchpoints and mediums, both digital and physical. A multidisciplinary group of problem-solvers, our team uncovers the truth behind client asks and needs, developing innovative and creative solutions that engage audiences, build brands, and drive sales.

About the Role

We are seeking an experienced and dynamic E-Commerce Project Manager to join our team and lead the successful execution of our e-commerce projects. As an E-Commerce Project Manager, you will play a crucial role in planning, implementing, and overseeing the development and deployment of our clients’ e-commerce initiatives. The ideal candidate will have a strong background in project management, e-commerce knowledge, DAM experience, and a proven track record of delivering successful projects.

Tasks Include

  • Focus on managing e-commerce projects through our studio. The asks will include creating and delivering First-In-Series (FIS) designs for approval and moving onto Next-In-Series (NIS) adaptive rollout.
  • Support development and execute project plans for managing carousel tiles projects through our studio; ensuring alignment with client objectives.
  • Oversee the end-to-end project lifecycle, from conception to delivery. Heavy emphasis of downloading, file management, and checking assets.
  • Implement and enforce accessibility standards, as well as review deliverables for legal and retailer requirements.
  • Define and communicate specifications for end user uploads, ensuring compliance with platform requirements and standards.
  • Leverage experience in digital asset management to organize and catalog content efficiently.
  • Implement DAM best practices for version control, metadata tagging, asset retrieval, and adherence to stringent file naming conventions.
  • Bonus if familiar with Salsify, an asset management and product experience platform, used to optimize processes and workflows.
  • Collaborate with QA teams to identify and address any issues.
  • Communicate effectively with cross-functional teams and clients. Provide regular updates on project progress, potential challenges, and solutions.
  • Create and maintain documentation for processes, specifications, and best practices.

Key Qualities

  • Highly collaborative and accountable
  • Highly skilled in project management
  • Passion for organization
  • Critical thinker with the ability to creatively problem solve
  • Attention to detail
  • Superior time management skills
  • Active learner
  • Proactive and self motivated

Experience

  • 1-3 years of experience in the industry; some agency experience
  • Experience with a range of categories including CPG, food/beverage/wine/spirits, technology, toy and gaming preferred
  • Understanding of the North American e-retail landscape: Walmart, Target, Amazon, major grocery, etc.
  • Familiarity with Apple OS, Microsoft Office, DAM
Qualifications Experience

Required 1 year

Years of experience in the industry; some agency experience

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