Workleap Account Manager

2 days ago

Edmonton, Division No. 11, Canada Workleap Inc. Full-time
Join Workleap as an Account Manager focused on Mid-Market relationships and drive customer satisfaction. This contract role emphasizes account renewal and growth strategies. You will be accountable for maintaining and expanding a book of accounts while ensuring exceptional client relations. Use your skills to engage in effective commercial negotiations, and leverage AI and CRM tools for streamlined operations. Join a dedicated team passionate about delivering value.

Key Responsibilities
• Protect and amplify your account portfolio through strategic renewals
• Engage clients in pricing migration discussions
• Encourage adoption of Workleap products through effective positioning
• Monitor churn signals and execute proactive plans
• Keep an up-to-date HubSpot pipeline reflecting account status

Requirements:
• 2+ years of experience in AM or CSM with a quota
• Managed an ARR book between $1M and $5M
• Skilled in handling sensitive commercial conversations
• Strong background in maintaining CRM pipelines
• Daily use of AI tools for workflow optimization Effectively contribute to Workleap’s growth while enhancing client success through dedicated account management.